Guest User
February 7, 2025
It's time for the hotel to close for major repairs! Initially, we booked a Tropical Villa, but when they settled us in this cave, it was a shock: all the doors in the villa have cracks, they are falling apart, so at night mosquitoes fly in through these cracks, it is not cozy inside the room because everything is stone, the bed, the table, the wardrobe is like a crypt, stone shelves. The shower with the toilet, as it turned out, is outside, in the photo and in the description of the villa on trip.com there is not a word about this! i.e. in the evening while you wash you will be eaten by mosquitoes, there is a problem with hot water, you will not be able to leave your toiletries near the sink, because beetles, snails and lizards are crawling everywhere. In general, we survived one night, and asked to move us to another villa with a bathroom in the house, the staff met us halfway and we moved to a modern villa. The interior here is better, more beautiful, but it already needs renovation, the sofa is torn, the tap in the bathroom is leaking, there are stains on the ceiling from leaks from the roof, but the shock for us was that rats were running, scratching and squeaking under the ceiling (we saw one in the yard), it's terrible, we have never seen anything like this in any hotel in the world. It was impossible to sleep because of this. We did not like the breakfast, the most limited of all 6 hotels on this vacation! And the funniest thing is that at breakfast they give you a piece of paper where it says only 1 cup of tea / coffee per person!
I would definitely not recommend this hotel. And with such a high cost per day. For this kind of money you can choose much better. It's time for the hotel to stop deceiving people, take real photos of their hotel and put them on booking sites, otherwise people see one thing in the photo, and when they arrive, they see something completely different.
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