Top 5-Star Hotels in Kochi

I stayed with my wife and daughter, Overall my stay was perfect however I would like to highlight few things can be improved. Restaurant service is slow, food options are great , there were more than enough varieties orin the Buffet we always had the option to order from the Ala carte menu. I would like to say a big thank you to Sangeeta from the buffet restaurant . She was superb, as soon as we entered the restaurant she attends us with a big smile on the face. She know her job very well. Cleanliness- Room cleaning was done every morning when we leave for breakfast. our room cleaning guy Mr. Afazzudhin was the highlight. He always make sure our room is cleaned before we get back from Breakfast. He is a friendly and very professional I would give 5 star for cleanliness. Hassan & Family

I booked it for a friend, the hotel has a nice view, and the staff is also very good. The room is clean and tidy and very spacious. The view from the window is also amazing. Recommend staying.

Excellent service from the staff, attention to customers needs and requirements. The front office ***ager Mr. Nithin is most supportive, humble and excellent in customer service.. everything was good.

The staff are friendly. The suite rooms are perfect. I don't think the hotel restaurant is bad, so I'm satisfied. Convenient for long stays.

I stayed with family at this hotel for 3 days it was very good experience, the hotel was clean and rooms big and services very good also have space for walk in hotel like park and many activities, like boating,🧘♀️, etc

The hotel left a very mixed impression. On the one hand, it is absolutely charming - the design of the hotel, the rooms, the courtyard - all this touches and immerses you in an atmosphere of rest and relaxation. On the other hand, there are a lot of disadvantages that can outweigh the advantages. For example, the rooms are very cold even when the air conditioner is off. And in general, air conditioners are constantly working everywhere, so I did not get out of a warm sweater with a hood. Didn't like the food. I understand that this is India, but usually large hotels also have a European menu. Here, too, there were options, but either peppered and spicy anyway, or a la fast food (pizza and burgers). In general, if you are a gastritis, an ulcer, or for some other reason are limited in nutrition, then you will have a very difficult time. The staff is very arrogant (not all of course, but the general mass), there is always a feeling that you owe them something. Well, the last little remark, speaking about the attitude and sensitivity of the staff: we arrived on my husband's birthday and did not even hear the banal ”happy birthday” at the check-in. First time like this. Usually they will at least verbally congratulate, as a maximum they will treat you with cakes)

Had two nights stay in the hotel at the beginning and the end of our holiday. The hotel was really nice, the rooms were large, with a fabulous rain shower plus toiletries and the beds very comfortable. Fort Kochi is a grey place to explore and the various aires were easily accessible from the hotel. Thoroughly enjoyed our stay at the hotel.

Truly, truly beautiful!

Hotel is more suited for business travellers as nearby corporates offices suggests. As a solo leisure traveller the hotel was not for me, in terms of sightseeing etc with everything futher away. Breakfast and dinner selection was somewhat limited but nice food. Prakash the waiter served with care and efficiency. At the Spa on one of the nights there was no one there at the reception to take queries as the one and only therapist was engaged with an appointment! So what does one do wait for hours to be atteneded to? As a sign suggested i left a message for a call back for an appointment, but got none.

What we greatly appreciated was that while the furnishings were traditional, the amenities were modern and contemporary. Owned by the biggest name in the antiques trade, mr. Majnu, who became a dear friend by the end of our stay, each spacious room is individually designed with artefacts reflecting its character. Alan at front desk and all members of staff were courteous and attentive, ever-ready to help. The location, on the waterfront, is in the heart of the old jew town of mattancherry, with the parades i synagogue and dutch palace a stone’s throw away. Its waterside restaurant is popular with in-house guests and walk-ins alike. Highly recommend this hotel!