Santhiya Koh Yao Yai Resort and Spa

棒極了，小朋友很喜歡

The environment and facilities are great! The standard of the room (except toiletries) can be compared with the top luxury hotels in China. It is very cost-effective and highly recommended. The problem lies with the receptionist at the front desk. A boat of people went to the island and entered the check-in hall. Several receptionists came in and explained the check-in matters and hotel maps one by one. There were many white people, and there was only one couple of Chinese people besides us. I don’t know if it was intentional or coincidental, but our two families were arranged to the end. The receptionist squatted to serve the white people and talked for a long time. There was also one who knelt on the ground beside the table to explain. For us, he just stood and bent slightly: "Has anyone told you? No? Wait a minute." Then he was busy with some other things, came back and briefly explained the location of our room, the route and the transportation arrangements for taking the shuttle bus. There was no explanation for check-out and leaving the island. I asked a waiter and found out that there are four boats leaving the island every day, at 11 o'clock, 12 o'clock, 1 o'clock, and 3 o'clock. I wanted to finish lunch before leaving, thinking that after checking out at 12 o'clock, I would go to the restaurant to have lunch, and then take the boat to leave the island at 1 o'clock. As a result, at 11 o'clock, a waiter knocked on the door and asked to take away the luggage first. I hadn't packed it yet, so I said half an hour later. The front desk called soon and said that half an hour was not enough and I had to check out at 11:30. I said 10 minutes, and she said okay. 10 minutes later, my urgently packed luggage was transported away. Just as I was about to pack my belongings, the phone rang again, and the tone was even tougher, asking me to leave the room within five minutes. I packed again and finally left the room on time at 11:30. The child was still playing in the swimming pool, so I asked my husband to check out first. I wanted to rest on the lounge chair by the pool and then go to have lunch. As a result, my husband said that the front desk asked us to leave the island at 12 o'clock and not to have lunch. The tone was very fierce, "Go! Now!" I called my son out of the swimming pool, and we ran, got off the shuttle bus, and sprinted to the pier with three backpacks on our shoulders, and took the boat to leave the island at 12 o'clock. I didn't care at the time, as the environment on the island was so good and I didn't want to ruin my good mood. Looking back, I think discrimination definitely exists. Fortunately, our national strength is getting stronger and stronger, and this terrible distinction should not exist for too long. To be honest, the hotel is still highly recommended, and Ctrip's service is also great!

超讚，讓人出彩