Quality Inn Merchants Drive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Knoxville
Quality Inn Merchants Drive
117 Cedar Ln, Knoxville, Tennessee, 37912, United States
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With a stay at Quality Inn Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. This hotel is 5.7 mi (9.1 km) from Neyland Stadium and 6.1 mi (9.8 km) from Thompson–Boling Arena.Show More
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Amenities
Public parkingFree
Business center
Wi-Fi in public areasFree
24-hour front desk
Safe at front desk
English
Lobby bar
Laundry service (on-site)
All Amenities
Property Description
With a stay at Quality Inn Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. This hotel is 5.7 mi (9.1 km) from Neyland Stadium and 6.1 mi (9.8 km) from Thompson–Boling Arena.
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3.4/5
Cleanliness3.4
Amenities3.4
Location3.4
Service3.4
All 101 Reviews
Surroundings
Airport: Mcghee Tyson Airport
(28.1 km)
Landmarks: National Fitness Center
(660m)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Standard Double Room, 2 Double Beds, Non Smoking
2 Double bed
Non-smoking
Refrigerator
TV
Satellite channels
Cable channels
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3
Standard King Room-Non-Smoking
1 King bed
Non-smoking
Refrigerator
TV
Satellite channels
Cable channels
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2
Accessible Queen Room-Non-Smoking
1 Queen bed
Non-smoking
Towels
Anti-slip stool for kids
Microwave
Bedding: Blanket or quilt
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Guest Reviews
3.4/5
101 reviews
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
Average for similar properties in Knoxville
AI Summary
The staff is exceptionally friendly and attentive, providing great customer service. Convenient location near restaurants, shops, and highways, with easy access to the event venue and work.
Guest User
October 29, 2023
This place is awful it stunk the room was full of black mold..They had *********** walking the parking lot jumping into truck drivers cabs they were doing ***** right in the parking lot throwing ******** out in the opening where any child could have gotten access to them..They had ***** being sold out the parking lot cars in and out sometimes same car 3 or more times a night..They were rude and also I have a five week old baby who was kept up all night due to loud music partying outside my door and I called office to report it to find out they to were outside as well partying..Well the following day I called cooperate and made a complaint within 10 minutes the office calls saying I have to leave which I was anyway but when I asked why they say bc you told cooperate and I was paid up for two more days and I requested a refund since I didn’t use them and was out before 11 to get told no..Then they kept my deposit they charged me $200 for that and $65 a night for a service dog with paperwork and a identification card I showed at check in and I called trying to get my fee back for service dog and my deposit and refund for room I paid up for and they only thing they found was a charge for the room..
Services & Amenities
Most Popular Amenities
Public parking
Free
Business center
Wi-Fi in public areas
Free
24-hour front desk
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Business Services
Business center
Front Desk Services
Safe at front desk
24-hour front desk
Languages Spoken
English
Food & Drink
Lobby bar
Cleaning Services
Laundry service (on-site)
Clothes dryer
Accessibility
Assistive listening devices
Braille signs
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$150.00 (approx. SEK 1,596) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: US$20.00 (approx. SEK 213) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 126
With a stay at Quality Inn Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. This hotel is 5.7 mi (9.1 km) from Neyland Stadium and 6.1 mi (9.8 km) from Thompson–Boling Arena.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Make yourself at home in one of the 128 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Make yourself at home in one of the 128 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.