Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel
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1 room, 2 adults, 0 children
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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel
Opened in 2024
No.13 of 4-Star Select Hotels in Tennessee
428 South Gay Street, Knoxville, Tennessee, 37902, United States
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We Price Match
Amenities
Parking
24-hour front desk
Bar
Restaurant
Wi-Fi in public areas
Lockers available
Express check-in and check-out
Concierge service
All amenities
Property Description
The perfect place to revel, explore, and unite with loved ones, Hotel Cleo is an enchanting sixteen-room pied-à-terre that sets a new standard for discerning guests in this highly revered mountain town, offering old-world architectural charm along with spacious one-of-a-kind rooms, customized comforts and experiences, and convivial dining and drinking downstairs at one of Knoxville’s favorite spots.
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9.6/10
Cleanliness9.6
Amenities9.6
Location9.6
Service9.6
All 48 reviews
Surroundings
Airport: Mcghee Tyson Airport
(24.1 km)
Landmarks: Regal Riviera
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Royal, Gay Street View, Suite, 1 Queen
1 Queen bed
City view
Check Availability
5
Presidential Suite, 1 Queen, City View
1 Queen bed
City view
Check Availability
8
Executive, Gay Street View, Studio, 1 King
1 King bed
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
6
Romantic, Suite, 1 Queen, City View
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
3
Signature King Room With City View
1 King bed
Non-smoking
City view
Towels
Private toilet
Blackout curtains
Check Availability
10
Luxury, Gay Street View, Suite, 1 Queen
1 Queen bed
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
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Guest Reviews
9.6/10
Amazing
48 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.6
- Location9.6
- Service9.6
Average for similar properties in Knoxville
AI Summary
Conveniently located in downtown with comfortable beds, spacious rooms, and friendly staff. Great for exploring attractions. However, some reviews mentioned repetitive language.
Jeremy
April 15, 2025
Beautiful rooms
One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.
Gretchen
August 18, 2024
Lovely Gem
Even though the property had no hot water available for the stay, we LOVED this experience nonetheless and would choose this hotel again. It was so charming, cute, quaint yet spacious, quiet, and comfortable. We only had drinks (unique and delicious) in the hotel’s restaurant but would eat there next visit.
Cynthia
March 11, 2025
Property was beautiful and room was clean and comfortable. Staff were friendly and helpful. I thought pastries were included in the morning however they were not. This was mentioned in previous reviews and list of amenities stated "pastries in morning" but when we asked staff we were told there was a charge for them. It was a little confusing.
Tonya
March 2, 2025
Great hotel! Excellent location. Would highly recommend.
Anthony
February 7, 2025
Front desk was extremely helpful and nice. Beautiful rooms and property.
William
February 3, 2025
Amazing boutique hotel
Steven
November 20, 2024
Great property. Beautiful romantic room.
Gail
October 18, 2024
Sweet Hotel
We were just in town one night on our way elsewhere. It was fun to explore the area around the hotel, though it was not very much. The food was awesome! the hotel is very romantic and old.
Services & Amenities
Most Popular Amenities
Parking
Additional charge
24-hour front desk
Bar
Restaurant
Wi-Fi in public areas
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Express check-in and check-out
Concierge service
VIP check-in service
Languages Spoken
English
Food & Drink
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Snack bar
Halal meals provided
Off-site
Public Areas
No smoking in public areas
Elevator
Vending machines
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$250.00 (approx. PHP 14,543.68) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2024
- Number of Rooms: 16
The perfect place to revel, explore, and unite with loved ones, Hotel Cleo is an enchanting sixteen-room pied-à-terre that sets a new standard for discerning guests in this highly revered mountain town, offering old-world architectural charm along with spacious one-of-a-kind rooms, customized comforts and experiences, and convivial dining and drinking downstairs at one of Knoxville’s favorite spots.
Frequently Asked Questions
What is the cancellation policy for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?
The cancellation policy for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?
What are the check-in and check-out times at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?
Standard check-in time at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?
How far is the Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel from the closest airport?
The closest airport is Mcghee Tyson Airport, and it is about 22 mins from hotel by car (24.1 km).How far is the Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel from the closest airport?
About This Property
| Nearest Airport | Mcghee Tyson Airport |
|---|---|
| Distance to Airport | 24.1KM |
| Average Price From | PHP29416 |
| Hotel Star Rating | 4 |