Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Name: Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel
Address: 428 South Gay Street, Knoxville, Tennessee, 37902, United States, 428 South Gay Street, Knoxville, 37902, United States
Price range: From PHP 16,659
Rating: 4.8

Opened in 2024

No.12 of 4-Star Select Hotels in Tennessee

428 South Gay Street, Knoxville, Tennessee, 37902, United States

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Amenities

Parking

24-hour front desk

Bar

Restaurant

Wi-Fi in public areas

Lockers available

Express check-in and check-out

Concierge service

All amenities

Property Description

The perfect place to revel, explore, and unite with loved ones, Hotel Cleo is an enchanting sixteen-room pied-à-terre that sets a new standard for discerning guests in this highly revered mountain town, offering old-world architectural charm along with spacious one-of-a-kind rooms, customized comforts and experiences, and convivial dining and drinking downstairs at one of Knoxville’s favorite spots.

9.6/10

Amazing

Cleanliness9.6

Amenities9.6

Location9.6

Service9.6

All 48 reviews

Surroundings

Airport: Mcghee Tyson Airport

(24.1 km)

Landmarks: Regal Riviera

(<100m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Royal, Gay Street View, Suite, 1 Queen

1 Queen bed

City view

Room Details

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Presidential Suite, 1 Queen, City View

1 Queen bed

City view

Room Details

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Executive, Gay Street View, Studio, 1 King

1 King bed

Air conditioning

Private bathroom

Bathtub

Room Details

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Romantic, Suite, 1 Queen, City View

1 Queen bed

Non-smoking

Air conditioning

Private bathroom

Bathtub

Room Details

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Signature King Room With City View

1 King bed

Non-smoking

City view

Towels

Private toilet

Blackout curtains

Room Details

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Luxury, Gay Street View, Suite, 1 Queen

1 Queen bed

Air conditioning

Private bathroom

Bathtub

Room Details

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Guest Reviews

9.6/10

Amazing

48 reviews

Verified Reviews

Cleanliness9.6
Amenities9.6
Location9.6
Service9.6

Average for similar properties in Knoxville

Most Mentioned

AI Summary

Conveniently located in downtown with comfortable beds, spacious rooms, and friendly staff. Great for exploring attractions. However, some reviews mentioned repetitive language.

J‍e‍r‍e‍m‍y

April 15, 2025

Beautiful rooms One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.

G‍r‍e‍t‍c‍h‍e‍n

August 18, 2024

Lovely Gem Even though the property had no hot water available for the stay, we LOVED this experience nonetheless and would choose this hotel again. It was so charming, cute, quaint yet spacious, quiet, and comfortable. We only had drinks (unique and delicious) in the hotel’s restaurant but would eat there next visit.

C‍y‍n‍t‍h‍i‍a

March 11, 2025

Property was beautiful and room was clean and comfortable. Staff were friendly and helpful. I thought pastries were included in the morning however they were not. This was mentioned in previous reviews and list of amenities stated "pastries in morning" but when we asked staff we were told there was a charge for them. It was a little confusing.

T‍o‍n‍y‍a

March 2, 2025

Great hotel! Excellent location. Would highly recommend.

A‍n‍t‍h‍o‍n‍y

February 7, 2025

Front desk was extremely helpful and nice. Beautiful rooms and property.

W‍i‍l‍l‍i‍a‍m

February 3, 2025

Amazing boutique hotel

S‍t‍e‍v‍e‍n

November 20, 2024

Great property. Beautiful romantic room.

G‍a‍i‍l

October 18, 2024

Sweet Hotel We were just in town one night on our way elsewhere. It was fun to explore the area around the hotel, though it was not very much. The food was awesome! the hotel is very romantic and old.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of US$250.00 (approx. PHP 14,390.83) is charged.

Deposit Payment MethodsThis property accepts cash

Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Age Requirements

The main guest checking in must be at least 18 years old

Property Description

Opened: 2024
Number of Rooms: 16

Frequently Asked Questions

What is the cancellation policy for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

The cancellation policy for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Standard check-in time at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel is 15:00 and check-out time is 12:00.

How far is the Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel from the closest airport?

The closest airport is Mcghee Tyson Airport, and it is about 22 mins from hotel by car (24.1 km).

About This Property

Nearest Airport	Mcghee Tyson Airport
Distance to Airport	24.1KM
Average Price From	PHP29839
Hotel Star Rating	4