The Imperial Hotel (Kluang)
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1 night
1 room, 2 adults, 0 children
All properties in Kluang

The Imperial Hotel (Kluang)

1, Jalan Syed Abdul Hamid Sagaff, 86000 Kluang, Johor, Kluang, Johor, 86000, Malaysia
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Last booked 17 hrs ago
Amenities
Private parkingFree
24-hour front desk
Non-smoking floor
No smoking in public areas
All amenities
Property Description
A stay at The Imperial Hotel places you in the heart of Kluang, steps from Sungai Yong Waterfalls and 11 minutes by foot from Kluang Mall. This hotel is 1.7 mi (2.7 km) from Kluang Country Club and 3 mi (4.7 km) from Gunung Lambak.
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8.4/10
Very Good
Good and comfortable,
All 51 reviews
Surroundings
Landmarks: Sungai Yong Waterfalls
(170m)
Landmarks: Laman Kreatif Kluang
(170m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Family
3

Deluxe Family

1 King bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
City view
Room Details
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Deluxe King Room
6

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
City view
Room Details
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Deluxe Queen No Window
2

Deluxe Queen No Window

1 Queen bed
No window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Shower
Private toilet
Room Details
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Standard Single Room Without Window
2

Standard Single Room Without Window

1 Single bed
No window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Shower
Private toilet
Room Details
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Guest Reviews

8.4/10
Very Good
51 reviews
  • Cleanliness8.4
  • Amenities7.2
  • Location9.2
  • Service8.7
Average for similar properties in Kluang
Most Mentioned
Review summary
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Location: Highly praised for being centrally located near shopping malls, restaurants, bus/train stations, and 24-hour services .(based on 18 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2025
Good location
V‍i‍n‍c‍e‍n‍t‍ ‍K‍a‍m‍ ‍S‍e‍n‍g‍ ‍K‍e‍e
July 21, 2025
Basic and no frills hotel. Cleanliness is ok. Hotel is a little old but understand that they are doing refurbishment in stages. Noise partitions are not great, may be an issue if one is a sound sleeper. Kluang instant coffee is on the house!
L‍i‍ ‍P‍i‍n‍g
June 24, 2025
The hotel is very clean. However, there is only 1 shower head fixed on the ceiling. Everytime shower your hair sure get wet and hard to help children to shower.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 12, 2025
The staffs are helpful. There's 7e right next to the hotel. Easy to find food.The room is clean. Got fridge. All good.
T‍a‍i‍ ‍H‍u‍n‍g
May 17, 2025
The WiFi in room 105 is very poor and has been disconnected many times
Original TextTranslation provided by Google
J‍a‍s‍m‍i‍n‍e
March 17, 2025
Average hotel, but good value for money.
D‍a‍n‍s‍e‍n‍L‍i‍a‍n‍g
January 12, 2025
Convenient location. The bed becomes heavy after sleeping for a long time. The building is a bit old but it is clean.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 7, 2025
Room is very small for couple. Quite stuffy in the room and no air con in the corridor so is feeling hot.

Services & Amenities

Restaurant
Restaurant
More Amenities
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Front Desk Services
Public Areas

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MYR 50.00 (approx. PHP 681.63) per room.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Property Description

  • Opened: 2012
  • Number of Rooms: 26
A stay at The Imperial Hotel places you in the heart of Kluang, steps from Sungai Yong Waterfalls and 11 minutes by foot from Kluang Mall. This hotel is 1.7 mi (2.7 km) from Kluang Country Club and 3 mi (4.7 km) from Gunung Lambak.

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for The Imperial Hotel (Kluang)?

The cancellation policy for The Imperial Hotel (Kluang) varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Imperial Hotel (Kluang)?

Standard check-in time at The Imperial Hotel (Kluang) is 14:00 and check-out time is 12:00.

Does The Imperial Hotel (Kluang) provide breakfast?

No, The Imperial Hotel (Kluang) doesn't provide breakfast.

Can I bring my pet inside the The Imperial Hotel (Kluang)?

As much as we love pets, unfortunately, we are unable to accommodate them in The Imperial Hotel (Kluang).

Is there a restaurant at The Imperial Hotel (Kluang)?

Except for the breakfast, there is no restaurant in The Imperial Hotel (Kluang). However, within short driving distance, you’ll have access to a wide variety of restaurants.

Is airport shuttle service offered by The Imperial Hotel (Kluang) ?

No, the The Imperial Hotel (Kluang) doesn't offer airport transfer services.

About This Property

Distance to Train Station0.59KM
Average Price FromPHP2234
Hotel Star Rating2