Bella Vista Resort Zanzibar

Fomos extremamente bem recebidos, pessoal muito simpático, prestável e sempre com um sorriso nos lábios. Ótimas instalações, limpeza impecável e excelente localização, com acesso direto á uma belíssima praia. Várias opções de passeio por perto, recomendo o passeio de barco organizado pelo próprio resort, que permite passar um belo dia no mar e aconchegar o estômago com um almoço de se tirar o chapéu. Obrigado Sharlene (manager) pelo acolhimento foi ótimo ter estado convosco.

Personne pour nous accueillir à notre arrivée et pas de chambre disponible pour nous, à 3h du matin ça commence vraiment bien ! Au bout d’une heure et demi on nous amène dans un autre hôtel, vide, très sale, après un très long voyage nous acceptons quand même car trop fatigué pour se démener dans une discussion où tout le monde fait semblant de ne rien comprendre.. le lendemain on nous donne une chambre(la 2) correct, mais le toilette ne tient pas debout et en guise de lavabo un lave main et les murs de la salle de bain sont vraiment très sale, la laitance de la pose du carrelage toujours présente! Une terrasse aménagée inexistante , climatisation impossible à régler, pas de coffre-fort, pas de mini réfrigérateur, peignoir, chaussons, sèche-cheveux inexistant( alors que c'était dans le descriptif) La plage était soi-disant aménagée de chaise longue et parasol, mais il n’y avait rien du tout., et le solarium disposait seulement de quatre parasols pour tout l’hôtel . OK je sais c’est l’Afrique, il ne faut pas en demander trop (j'ai déjà fait d'autre pays d'Afrique), mais la quand même c’est exagéré, c’est un voyage très coûteux pour nous mais pas du tout à la hauteur, quand on débourse une telle somme, on s’attend à mieux! C’est une très grosse déception…pourtant le reste de l'hôtel est correct la vue superbe et le personnel très agréable, mais la manager était très occupée car sa famille était en vacance en même temps, donc peu de temps pour les autres clients. Vous devriez revoir votre description de cet hôtel et peut être faire une petite visite improvisée. habituellement je ne laisse pas d'avis négatif, mais la je ne pouvais pas faire autrement tellement j'ai eu la sensation qu'on se foutais de nous!

This is a cozy hotel in African style with a homely atmosphere, caring and attentive staff, good location and a relaxing environment. The hotel has everything for real relaxation, incredibly delicious food and giant portions, the chef cooks individually for the taste preferences of each tourist, the bartender makes amazing cocktails especially mojito, they do not skimp on ingredients. The waiters all speak understandable English, I especially want to thank young Felista, she is in my heart now forever ❤️ and in principle, almost all the staff in the hotel know English well, so we did not feel the language barrier at all. The rooms are cleaned daily with floral decoration and new figurines on the bed. By the way, there are no blankets in the hotel, but we were given two sheets to cover ourselves with, each of our requests was resolved instantly, thanks to guest relations Charlene, she lives this hotel and is its soul, she monitors every detail in the hotel. I really liked the landscaping, each All day long, from early morning, gardeners manually processed the soil and all the vegetation on the territory, cut the grass and dry branches with pruning shears, each bush and flower was under the close supervision of gardeners, so our morning began with beauty. Frankly speaking, I haven’t felt such attention and care from the hotel for a long time. The hotel has a large swimming pool with comfortable wide sun loungers and umbrellas, there is also a small one, but we didn’t go there. I liked the ocean because it is warm and keeps you well on the water, but the first few days there were strong low tides and the sea came with algae, on some days there was practically no algae, it didn’t bother me much, since you can walk a little to the depths and the water is already clean there. A big bonus for us was the early check-in and late check-out, since we arrived at the hotel very early, around 9 am, in theory they should have given us a room at lunchtime, but the manager John said that everything would be organized now and they would give us a room soon, not even half an hour had passed since Charlene checked us into room 18 with a view of the garden, everything was in good order in the room, clean and tidy. The same story with the check-out, we were picked up from the hotel at 17.30 in the evening and until that time no one we were not evicted from the room, maybe we were lucky, but no one has canceled the merit of the staff of this hotel, they try to please and make the stay of each guest comfortable without exception. Also, Charlene offered us to purchase a sea excursion to the island of Pingumi, we were satisfied, so you can safely book it. To summarize all of the above, I want to thank each employee of the hotel Charlene, John, Felista, Naima, Matilda (responsible for cleaning the rooms), and other wonderful people. I hope that we will someday again visit this paradise called Bella Vista ❤️❤️❤️