Sultan of Dreams Hotel & Spa

I stayed at Sultan of Dreams with the hope of enjoying a relaxing holiday, but unfortunately, the experience left much to be desired. Housekeeping was extremely inconsistent – one day they’d come around 9 AM, the next day, not until after 5 PM. The worst part? Sheets were never changed, toilet paper wasn’t restocked, and to my shock, the sheet on the very first day had a blood stain. That was DISGUSTING. One day, water started leaking from the ceiling in the bathroom. I called reception, only to find that no one spoke English. They generally don't know any languages besides Turkish. After struggling for a few minutes, they finally passed me to someone who spoke Russian and promised a technician would come. No one ever showed up. Thankfully, the water stopped on its own. The drinks – coffee, juice, cocktails, lemonade – were all incredibly watered down. You can clearly taste and see it's at least 70% water, they pour it in frontof you. That’s not what you expect from an all-inclusive resort. The last straw for me was on the last day: while clearing our table, a waiter took my S Pen, likely mistaking it for a drink stick. I didn’t notice immediately, but when I did and went to ask her about it, she didn’t understand what I meant and just said she saw nothing. I didn’t push further, assuming it had already been thrown away. And I am not the type of the person who would make her go through trash, I just gave up. Sadly, despite the nice facilities, the poor service, lack of professionalism, and communication barriers made this stay more stressful than enjoyable. I would not return or recommend it unless significant improvements are made.