Guest User
February 8, 2024
We spent three nights at Hotel Schwarzer Adler, but our stay didn't go smoothly. Right from the start, we had problems with no hot water in the bathroom. We told the staff, but they didn't fix it, even after we asked twice. After our third time asking we had to change our room what wasn’t ideal because we had to pack up our whole stuff and unpack it again. The receptionist, Nadja I think was her name, wasn't very nice! The spa was gross! The breakfast wasn't good. The milk for cereal was bad, and when we told the staff, they just laughed and said it happens sometimes. Plus, they didn't speak much English, which made things harder. The only thing they did to make up for it was waive the parking fee, but that didn't really make up for not having hot water. Overall, we weren't happy with our stay at Hotel Schwarzer Adler and wouldn't recommend it.