Levi Cabins

We booked our trip through tui based on the brilliant reviews for these cabins we chose these. We arrived at the reindeer hotel via bus (you pick your snowsuits up on the way) this all went smoothly. The reindeer hotel is basically the “reception” for the cabins, be aware of this! The hotel is at least a half hour walk away from the cabins. We arrived about 1pm to be told we had to go to the welcome meeting at the reindeer hotel at 3pm (you have to go to this as they tell you the times for the excursions!) as that was 2 hour away we decided to walk into Levi to kill time. Levi centre is gorgeous and we had hot chocolates in zero point cafe which were gorgeous! Our coach was to take us to the cabins at 4pm from the reindeer hotel, there was a lot of frustration and waiting about. We booked a tui excursion prior to our holiday to be told by the rep at the meeting it had been cancelled, I had to rebook another excursion but spent the next few day worrying about our refund as there was no communication via email our excursion was cancelled and I felt communication was poor! We were taken by coach to the cabins and I felt like we were left in the middle of nowhere! We were hungry and tired. There was a hamper left with bacon and eggs (no oil!) bread (no butter) milk, jam, juice, crisps and tea bags. I wish I’d called at the shop when we popped into Levi for butter, oil and sugar at least. There was all cooking utensils, toilet roll included too and washing up liquid! The cabins felt secluded which I did expect but I thought there would be a reception where we could get information/taxi from (there isn’t) we tried to call a taxi but it didn’t connect from our phones, we looked into food delivery service but couldn’t find anything. We didn’t know where the bus stop 6 was which we was told the bus would be collecting us from the next morning at 8.25 to see Santa so we felt a little lost. The cabins are spacious and warm, they are really picturesque. There was an upstairs with 4 single beds and a double room downstairs. Because of the money we paid and having 4 stars I expected the sheets to be on the duvets and pillows but the beds were set for you to make up which is the last thing you want to do when you’ve not slept and travelling all day. I travelled with my husband and young children and none of us slept very well, the sheets didn’t fit the duvets and the pillows were small. The duvets fell off the single beds constantly as they were flimsy. The sauna was lovely and we enjoyed using that and the log fire, there is a lighter and logs provided. Sledges for the kids were provided too and we walked into Levi one night, it was a long walk probably about 30-40 minutes, it was a nice walk with the kids on the sledges although we didn’t do it again and got a taxi back! The taxi I think was 17 euros. I would recommend going into Levi though, there are nice restaurants and the kids can sledge at the bottom of the ski slopes which they loved. The Sant