The Best Western Kisumu Hotel is a contemporary hotel located in the heart of Kisumu City, along the highway of Kisumu Kakamega Road. The Lake Basin Mall is only a couple steps away from the hotel, which will lead you directly into the biggest shopping center of the city. Warm hospitality of the locals, together with the unmatchable Lake Victoria sites, Kajulu Hills and magnificent landscape, make the Best Western Kisumu Hotel a top destination for both local and international visitors alike.
Designed to offer a modern feel, while at the same time respecting the local culture, the Best Western Kisumu Hotel offers exceptional customer service that perfectly blends with local hospitality.
Offering contemporary interiors and premium amenities, our 44 comfortable bedrooms, each offering free wireless high-speed Internet access, are a pleasure to experience for leisure and corporate visits. Guests staying at our hotel will enjoy a complimentary hot breakfast buffet each morning before heading out for business or leisure.
The Best Western Kisumu Hotel features one restaurant and a bar. With a mix of beautiful decor and scrumptious food, you will have a lasting experience.
State of the art meeting facilities can cater for up to 100 delegates and spacious breakout areas.
Seamless service at every touch point, our friendly, helpful staff at the Best Western Kisumu Hotel are ready to ensure a memorable stay in Kisumu.Show More
We Price Match
Highlights
Delicious breakfast
Free parking
Airport pick-up available
Lots to do
Amenities
ParkingFree
Airport pick-up
24-hour front desk
Luggage storage
Billiards room
Airport drop-off
Business center
Multi-function room
All Amenities
Property Description
The Best Western Kisumu Hotel is a contemporary hotel located in the heart of Kisumu City, along the highway of Kisumu Kakamega Road. The Lake Basin Mall is only a couple steps away from the hotel, which will lead you directly into the biggest shopping center of the city. Warm hospitality of the locals, together with the unmatchable Lake Victoria sites, Kajulu Hills and magnificent landscape, make the Best Western Kisumu Hotel a top destination for both local and international visitors alike.
Designed to offer a modern feel, while at the same time respecting the local culture, the Best Western Kisumu Hotel offers exceptional customer service that perfectly blends with local hospitality.
Offering contemporary interiors and premium amenities, our 44 comfortable bedrooms, each offering free wireless high-speed Internet access, are a pleasure to experience for leisure and corporate visits. Guests staying at our hotel will enjoy a complimentary hot breakfast buffet each morning before heading out for business or leisure.
The Best Western Kisumu Hotel features one restaurant and a bar. With a mix of beautiful decor and scrumptious food, you will have a lasting experience.
State of the art meeting facilities can cater for up to 100 delegates and spacious breakout areas.
Seamless service at every touch point, our friendly, helpful staff at the Best Western Kisumu Hotel are ready to ensure a memorable stay in Kisumu.
Show More
4.2/5
Very Good
It was nice to be able to rest comfortably ^^
All 26 Reviews
Surroundings
Airport: Kisumu Airport
(9.1 km)
Landmarks: Ummu Salamah Mosque
(710m)
Landmarks: Migosi Seventh - Day Adventist Church
(860m)
Landmarks: Coptic Church
(1.0 km)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
6
1 King Bed, Non-Smoking, Deluxe Room, Mini Bar, Safe, Wi-Fi
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
7
Suite-1 King Bed, Non-Smoking, Executive Room, Deluxe Room, Safe, Mini Bar
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
5
1 King Bed, Non-Smoking, Standard Room, Wheelchair Accessible, Safe, Mini Bar
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
6
1 King Bed, Non-Smoking, Standard Room, Safe, Mini Bar
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
4
2 Single Beds, Non-Smoking, Standard Room, Safe, Mini Bar
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Hide Room Types
Guest Reviews
4.2/5
Very Good
26 reviews
Verified Reviews
Cleanliness4.2
Amenities4.2
Location4.2
Service4.2
Average for similar properties in Kisumu
Most Mentioned
AI Summary
The accommodation provides exceptional service, spacious modern rooms, ample parking, and ideal location. Guests enjoy varied, delicious breakfast options and commendable service, but some mention the lack of amenities.
마일드천사
February 8, 2025
It was nice to be able to rest comfortably ^^
Original TextTranslation provided by Google
Guest User
April 21, 2024
The room was clean
Original TextTranslation provided by Google
John
September 2, 2024
A very nice visit
We checked in late so I was very impressed at the friendliness and helpfulness of the hotel staff. I also appreciated the fact that the restaurant was open so late and we had a delicious dinner to cap off our day.
SAMUEL K
October 15, 2024
The service at the restaurant was terrible, waited 1 hour to be served. Waited for another 40 mins for the bill. This is really bringing down the rating of BW, didn't even bother to book a room. You need to train your staff on cistomer service and serve them within required time.
vivian a
October 7, 2024
The services are amazing , they prepare food in plenty they have jovial workers with friendly faces so caring clean rooms with plenty water, availability of power nonstop no limit of doing anything friendly environment with fresh bamboo trees just love it
FabianN108
August 20, 2024
A true Gem in the heart of Kisumu. Arrived late into the night and was received very well. The room was impecabble and the staff all round were magnificent. Special recognition deserved for Rachael, who went above and beyond to make my stay comfortable. Great Breakfast. Great Dinner Menu. If you're looking for a great place to stay in Kisumu... Look no further. Asante sana BW Kisumu.
JohnWil_2023
August 1, 2024
The hotel exceeded my expectations with its immaculate rooms and exceptionally friendly staff. Every detail, from the spotless cleanliness to the warm hospitality, made my stay incredibly comfortable and enjoyable. Its the place to be!
bryosci
May 20, 2024
a very welcoming and supportive staff.. I enjoyed the breakfast. I must admit it met my expectations. thanks team BW
Services & Amenities
Most Popular Amenities
Parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Billiards room
Airport drop-off
Additional charge
Business center
Multi-function room
Playground
Free
Childcare service
Additional charge
Wake-up call
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Food & Drink
Snack bar
Health & Wellness
Billiards room
Light therapy
Public Areas
BBQ
ATM
Elevator
No smoking in public areas
Gift shop
Executive floor
Picnic area
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Clothes dryer
Facilities for Children
Playground
Free
Childcare service
Additional charge
Business Services
Business center
Wedding service
Multi-function room
Accessibility
Stair-free main entrance
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for cribs are not included in the total price. For details, please contact the property.
Breakfast
TypeContinental
StyleBuffet
Age
Fee
Adult
Buffet:US$20.11 (approx. PHP 1,165.82) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
Opened: 2019
Number of Rooms: 43
The Best Western Kisumu Hotel is a contemporary hotel located in the heart of Kisumu City, along the highway of Kisumu Kakamega Road. The Lake Basin Mall is only a couple steps away from the hotel, which will lead you directly into the biggest shopping center of the city. Warm hospitality of the locals, together with the unmatchable Lake Victoria sites, Kajulu Hills and magnificent landscape, make the Best Western Kisumu Hotel a top destination for both local and international visitors alike.
Designed to offer a modern feel, while at the same time respecting the local culture, the Best Western Kisumu Hotel offers exceptional customer service that perfectly blends with local hospitality.
Offering contemporary interiors and premium amenities, our 44 comfortable bedrooms, each offering free wireless high-speed Internet access, are a pleasure to experience for leisure and corporate visits. Guests staying at our hotel will enjoy a complimentary hot breakfast buffet each morning before heading out for business or leisure.
The Best Western Kisumu Hotel features one restaurant and a bar. With a mix of beautiful decor and scrumptious food, you will have a lasting experience.
State of the art meeting facilities can cater for up to 100 delegates and spacious breakout areas.
Seamless service at every touch point, our friendly, helpful staff at the Best Western Kisumu Hotel are ready to ensure a memorable stay in Kisumu.
Frequently Asked Questions
What is the cancellation policy for Best Western Kisumu Hotel?
The cancellation policy for Best Western Kisumu Hotel varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Best Western Kisumu Hotel?
Standard check-in time at Best Western Kisumu Hotel is 12:00 and check-out time is 10:00.
Does Best Western Kisumu Hotel provide breakfast?
Yes, Breakfast is offered at Best Western Kisumu Hotel. Breakfast option(s): Continental.
Can I bring my pet inside the Best Western Kisumu Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Best Western Kisumu Hotel.
How far is the Best Western Kisumu Hotel from the closest airport?
The closest airport is Kisumu Airport, and it is about 17 mins from hotel by car (9.1 km).
Is airport shuttle service offered by Best Western Kisumu Hotel ?
Yes, at Best Western Kisumu Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.