Ciala Resort Hotels in Kisumu
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Kisumu
Ciala Resort Hotels in Kisumu
No.4 of 4-Star Select Hotels in Kisumu
Daraja Mbili, Kisumu, Kenya
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Highlights
Ideal location
Delicious breakfast
Free parking
Lots to doAmenities
Outdoor swimming pool
Horse riding
Hiking
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
All amenities
Property Description
Experience an abundance of unparalleled facilities and features at Ciala Resort Kisumu.Should you desire access to the top entertainment in the city, assistance can be provided by the resort's ticket service. Each accommodation at Ciala Resort Kisumu is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the resort offers linen service and air conditioning for guest convenience and satisfaction. At Ciala Resort Kisumu, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms.Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Indulge in the numerous pursuits available at Ciala Resort Kisumu. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.
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8.5/10
Very GoodCleanliness8.6
Amenities8.6
Location8.4
Service8.5
All 41 reviews
Surroundings
Airport: Kisumu International Airport
(15.4 km)
Landmarks: Abindu Community Cultural Centre
(3.4 km)
Landmarks: Abindu Caves
(3.4 km)
Landmarks: Chulaimbo Anglican Church
(4.4 km)
Landmarks: Ojolla Catholic Church
(4.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Superior Double Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
7
Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
8
Superior Deluxe
1 King bed
Has window
Private toilet
Check Availability
5
Deluxe Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
10
Three Bedroom Villa
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
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Guest Reviews
8.5/10
Very Good
41 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.6
- Location8.4
- Service8.5
Average for similar properties in Kisumu
AI Summary
Guests appreciate the well-maintained, clean rooms and personalized service. They enjoy modern amenities like a spa and gym. However, there were no specific disadvantages mentioned in the reviews.
Guest User
January 26, 2024
Beautiful, park like grounds with spacious, lovely rooms. But the area where it was located was not very nice, the food was not very good and it took an hour to arrive at the table (although the staff were very nice)
Guest User
July 20, 2025
My stay at Ciala Resort was absolutely exceptional. From the moment I arrived, I was welcomed with warm hospitality and a serene environment that instantly made me feel at ease. The resort is beautifully maintained with lush gardens, modern yet cozy architecture, and stunning views — the perfect escape from the hustle of everyday life. The rooms were spotless, spacious, and thoughtfully designed with comfortable beds, elegant decor, and all the amenities I needed. I especially loved waking up to the sound of birds and enjoying my morning coffee on the balcony with a peaceful view. The staff at Ciala go above and beyond to ensure every guest feels valued. Everyone was incredibly friendly, helpful, and professional — whether at reception, the restaurant, or around the resort.
Guest User
July 20, 2025
Nice setting and rooms clean and well maintained. However good impression then ends. Only one room key card can be provided even if two guests are in the room, the reception was clear in explaining their system only alllows for one key to be issued and the first will be invaladated if another key card issued. We were staying overnight for a party with 4 guests in two rooms and thus constantly had to either prop the doors open or keep opening and closing the doors while people dressed and prepared for the party. Later when one of the partygoers left before the end of the party to sleep and rest that sleep and rest was disturbed having to open the door as those who had stayed could not enter the room as they did not have their own key! I have to say in years of staying in hotels around the world I have never found any hotel unable to issue the amount of keys for the amount of people booked for the room, not all guests will want to stay together for the whole stay, this needs to be remedied ASAP. Whilst the food is good the service is very slow and disorganised, mid afternoon it took over a hour to take the order and serve 4 drinks and a plate of samosas and chips and another 20 mins to get the bill. The staff are pleasant enough but dont seem to be very focused
Guest User
July 19, 2025
You have the best facilities and services, great and hospitable staff. The food is amazing 😋, the place is very serene.
Guest User
July 17, 2025
It was quite an awesome experience for my family.I would definitely come back again.The food was delicious and the amenities made it possible for us to be in the same place and have different experiences.The well equiped gym and the spa did me and my husband justice and we felt so relaxed.The kids enjoyed the swimming pool and the games.The staff were very friendly it's like they knew what to do before you asked.
Guest User
July 13, 2025
My wife and I hooked up to the top of Maragoli Hill with our guide, Tom Calvince, the week of July 6, 2025. Round trip was about 9 miles and took about 4 hours with 30 minutes at the top (about 5,900 feet). 1,600 feet elevation gain. Tom took his time to ensure we are safe and paused whenever we needed to catch our breath. Great experience and amazing views of kisumu and it's surroundings!
Guest User
July 7, 2025
Ciala resort has the best customer service The staff were courteous,helpful,attentive and ready to help It was my first time here and would definitely come back again. I was just here for a night but looking forward to a longer stay. The rooms were well lit,comfortable, clean and stocked with essentials Special mention to Molly,Vincent ,Phylis and Tom .Atleast those are the names I managed to memorise The hr did score a perfect one with these ones. Keep it up ciala team. You have exceeded my expectations.
Guest User
June 28, 2025
Ciala is the most wonderful resort in the Kissumu area. We had a lovely time!!! Thank you Tom for hosting us. The service was impeccable.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Additional charge
Horse riding
Hiking
Off-site
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Cafe
Airport drop-off
Additional charge
Car rentals
Conference room
Additional charge
Playground
Wake-up call
Wi-Fi in public areas
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Fax/copying service
Additional charge
Conference room
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Food & Drink
Snack bar
Cafe
Bar
Room service
Public Areas
BBQ
Additional charge
Garden
Smoking area
Elevator
Health & Wellness
Spa
Additional charge
Horse riding
Beauty and makeup
Gym
Massage room
Public baths
Hiking
Off-site
Activities
Eco tours
Fishing
Nightclub
Cleaning Services
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Playground
Children's meals available
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 00:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 57
Experience an abundance of unparalleled facilities and features at Ciala Resort Kisumu.Should you desire access to the top entertainment in the city, assistance can be provided by the resort's ticket service. Each accommodation at Ciala Resort Kisumu is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the resort offers linen service and air conditioning for guest convenience and satisfaction. At Ciala Resort Kisumu, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms.Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Indulge in the numerous pursuits available at Ciala Resort Kisumu. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.