Ciala Resort Hotels in Kisumu
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kisumu

Ciala Resort Hotels in Kisumu

No.3 of Four-Star Hotels in Kisumu
Daraja Mbili, Kisumu, 40100, Kenya
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Highlights
Delicious breakfast
Free parking
Lots to do
Amenities
Gym
Conference room
Private parkingFree
Bar
Restaurant
Outdoor swimming pool
Multi-function room
Wi-Fi in public areas
All Amenities
Property Description
With a stay at Ciala Resort Hotels In Kisumu in Kisumu, you'll be 5.3 mi (8.6 km) from Lake Victoria and 11.5 mi (18.5 km) from Kisimu museum. This spa hotel is 13 mi (20.9 km) from Kisumu Impala Sanctuary and 26.5 mi (42.6 km) from Kakamega Forest.
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8.4/10
Very Good
Cleanliness8.5
Amenities8.5
Location8.3
Service8.4
All 41 Reviews
Surroundings
Airport: Kisumu International Airport
(15.4 km)
Landmarks: Abindu Community Cultural Centre
(3.4 km)
Landmarks: Chulaimbo Anglican Church
(4.4 km)
Landmarks: Ojolla Catholic Church
(4.6 km)
Landmarks: St. Peters ACK Church, Nyahera
(4.9 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Double Room
9

Superior Double Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Executive Suite
7

Executive Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Deluxe
8

Superior Deluxe

1 King bed
Has window
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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Deluxe Room
5

Deluxe Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Three Bedroom Villa
9

Three Bedroom Villa

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

8.4/10
Very Good
41 reviews
Verified Reviews
  • Cleanliness8.5
  • Amenities8.5
  • Location8.3
  • Service8.4
Average for similar properties in Kisumu
Most Mentioned
AI Summary
Guests appreciate the well-maintained, clean rooms and personalized service. They enjoy modern amenities like a spa and gym. However, there were no specific disadvantages mentioned in the reviews.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 26, 2024
Beautiful, park like grounds with spacious, lovely rooms. But the area where it was located was not very nice, the food was not very good and it took an hour to arrive at the table (although the staff were very nice)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 11, 2025
The experience was absolutely amazing from start to finish. The staff were incredibly welcoming and attentive. A stay at Ciala Resort is one of the best experiences. I highly recommend it to anyone looking for a wonderful getaway. Many thanks to Pauline and Peter.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 30, 2025
Pleasant surprise! We had booked a hotel in Vihiga but upon arrival we were disappointed and decided to relocate to kisumu. We found the hotel and decided to stay there, the rooms, ambiance of the hotel, facilities including the hosts were really great. We didn’t have enough time to spend at the hotel but we made the best of the time we stayed in Ciala. It is located very near Kisumu and the airport hence, convenient and value for money.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 27, 2025
Rooms are beautiful and clean. Well maintained however, the mosquitoes were a nuisance. Didn’t receive much help after requesting bug spray and mosquito net Food- subpar- expected a wider selection/ food choice. Nothing exciting Service- found it a bit lacking- different reception staff gave differing rates for airport drop off and…. Overall, beautiful place- needs a lot of improvement on so many fronts.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 28, 2025
The staff that worked in the main indoor restaurant on the evening and night of March 24th (can’t remember their names!) exceeded our needs, wants, and preferences. My family of 3 had dinner there. Truly a memorable experience. Great ambiance.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 8, 2025
Met phylis at the reception in the hotel. She is excellent at her job and quite helpful. She is surely an asset to ciala resort. I enjoyed my experience at the hotel because of her excellent service. Met phylis at the reception in the hotel. She is excellent at her job and quite helpful. She is surely an asset to ciala resort. I enjoyed my experience at the hotel because of her excellent service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 2, 2025
The rooms are very excellent and all the bathrooms are lovely but some features like wi-fi is often going off and power too they should really do something about that the food is excellent and the service is pretty average there is once I called for the bill and the waiter asked me to send them the money instead of sending to the pay bill that was wrong improve some the games and activities where my best part I enjoyed my stay but they should really improve on some stuff
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 22, 2024
One night stay with the family. Super location with glorious surroundings. Staff service across all faculties. Attentive but not intrusive. The kids loved the warm outside pool and play area particularly. We will stay again when we visit Kisumu.

Services & Amenities

Gym
Conference room
Bar
Restaurant
Outdoor swimming pool
Playground
Spa
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 00:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 57
With a stay at Ciala Resort Hotels In Kisumu in Kisumu, you'll be 5.3 mi (8.6 km) from Lake Victoria and 11.5 mi (18.5 km) from Kisimu museum. This spa hotel is 13 mi (20.9 km) from Kisumu Impala Sanctuary and 26.5 mi (42.6 km) from Kakamega Forest.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 54 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Ciala Resort Hotels in Kisumu?

The cancellation policy for Ciala Resort Hotels in Kisumu varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Ciala Resort Hotels in Kisumu?

Standard check-in time at Ciala Resort Hotels in Kisumu is 14:00-23:30 and check-out time is 11:00.

Does Ciala Resort Hotels in Kisumu provide breakfast?

Yes, Breakfast is offered at Ciala Resort Hotels in Kisumu. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the Ciala Resort Hotels in Kisumu?

As much as we love pets, unfortunately, we are unable to accommodate them in Ciala Resort Hotels in Kisumu.

How far is the Ciala Resort Hotels in Kisumu from the closest airport?

The closest airport is Kisumu International Airport, and it is about 25 mins from hotel by car (15.4 km).

Is airport shuttle service offered by Ciala Resort Hotels in Kisumu ?

Yes, at Ciala Resort Hotels in Kisumu, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportKisumu International Airport
Distance to Airport15.44KM
Average Price FromPHP18213
Hotel Star Rating4