Ramada by Wyndham Hotel & Water Park

Location: Frequently praised for proximity to theme parks, described as convenient for guests.

This is my third stay here, it’s a good value for the price.

front desk very nice but.....  I had requested two rooms next to each other...was told the closest we could get was 8 rooms apart (even though we never saw anyone in the rooms next to one of ours restaurant - you have to pay for the buffet breakfast which isn't really stated before you get in there.  (also, what they don't tell you either, they add an automatic gratuity....for what? )  they had some cereal for the kids but had no milk;  I was told to go to their little snack store and buy milk there;  why am i paying $10 for each kid and then you tell me to go buy milk for it?   one of the kids wanted milk to drink with their eggs and they still told me to go buy milk  smh      ordered a cup of coffee....waited....waited....found the lady chit chatting with the front desk lady;  asked for my coffee and she looked at me like I was crazy building 3 had no outside lights on at night. All the other buildings had them on.  Very dark in the stairwell and walkway ; safety is not a priority apparently pile of old mattresses on the back side of parking lot looked like they'd been there for sometime;  was told it was from bed bug infestation.  (not something I would think you'd want advertised) room was not cleaned very well;  hair on the shower floor;  kids found little balls and "under" the lip of the bed  (not like they were hiding under the bed since the bed doesn't have an "under") In one of the rooms, the shower dripped all night;  in the other room, the toilet ran constantly . One of the rooms you could clearly tell that there had been a heck of a roof leak...still looked like it might be wet.... playground has mold all over it  the area has been nicely mowed...why don't they get a pressure washer and make it usable for kids? water pressure and hot water are non existent   both rooms Was in the front lobby and watched the maintenace man wet mop the floor---no wet floor signs---mentioned it to the girls at the front desk and they looked at me with a blank smile   no safety there We checked out a day early.