Gaylord Palms Resort & Convention Center
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1 night
1 room, 2 adults, 0 children
All properties in Kissimmee
Gaylord Palms Resort & Convention Center
Renovated in 2024
No.1 of Family Hotels in Kissimmee
6000 W Osceola Pkwy, Kissimmee, Florida, 34746, United States
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Last booked 1 hr ago






Amenities
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Public parking
24-hour front desk
All amenities
Property Description
Experience the ultimate water park resort vacation at Gaylord Palms Resort & Convention Center in Kissimmee, Florida, perfectly situated near iconic theme parks Walt Disney World® and Universal Orlando Resort™. Discover the beauty of our newly renovated and upgraded spaces, part of a sweeping multi-million-dollar renovation. Enjoy refreshed guest rooms and an updated lobby with enhanced views of our stunning 4.5-acre garden atrium. Endless fun awaits at our Cypress Springs Water Park, from thrilling water slides to a relaxing South Beach-inspired pool oasis. Savor the best of Orlando dining at our nine on-site restaurants and unwind at our full-service spa. Whether traveling with family or attending an event within our 400,000 square-foot meeting space, discover adventure and relaxation in every stay.
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8.2/10
Excellent!! Attention to detail on every level.
All 111 reviews
Surroundings
Airport: Orlando International Airport
(30.1 km)
Airport: Orlando Herndon Airport
(36.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

9
King Room with Main Atrium View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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8
Two Queen Room with Atrium View
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Check Availability

8
Florida View King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

7
Emerald Bay king Room with Main Atrium View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

22
Florida View 2 Queen Room With Water Park Access
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

10
King Room with Atrium View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

One-bedroom King Suite With Sofa Bed-water Park Access
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

6
Deluxe Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Check Availability

1
2 Queen Beds Room
2 Queen bed
Non-smoking
Private toilet
Check Availability

5
Executive Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Check Availability

1
Room with Two Queen Beds-Non-Smoking
2 Queen bed
Non-smoking
Private toilet
Check Availability

11
Two Queen Room with Main Atrium View
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Check Availability

10
Room with Atrium View
1 King bed or 2 Queen bed
Has window
Non-smoking
Private toilet
Check Availability

6
Guest Room, 2 Queen, Main Atrium View, Emerald Bay, Balcony
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

8
Guest Room, 2 Queen, Water Park View, Gulf Coast Tower
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Private toilet
Check Availability
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Guest Reviews
8.2/10
Very Good
111 reviews

- Cleanliness8.4
- Amenities7.7
- Location8.4
- Service8.1
Average for similar properties in Kissimmee

AI Summary
Guests appreciate the exceptionally friendly staff and well-equipped facilities, especially the water park. The exceptional cleanliness contributes to a pleasant stay experience. Ideal for families.

Gabriel
December 28, 2024
A beautiful resort, just that. All attractions are paid even if you are a guest, there is no involvement with children or free games and you still have to pay a fee of 54 dollars per day for the resort that has no resort attractions. The place is only famous but it is not worth it. We do not recommend it.
Original TextTranslation provided by Google

Guest User
March 28, 2024
Excellent!! Attention to detail on every level.

Guest User
February 5, 2024
A very good hotel. Valet booking. very good. A super high-end hotel, both in terms of hygienic environment. Still, the facilities feel good. The location is also very good.
Original TextTranslation provided by Google

Jingwanqiu
November 14, 2023
Very nice hotel Very nice hotel Very nice hotel Very nice hotel
Original TextTranslation provided by Google

martingeorge
April 6, 2023
All good. Place was very clean and staff was very friendly..

Anonymous User
November 15, 2022
Convenient and good service
Original TextTranslation provided by Google

Guest User
July 29, 2025

We visited this hotel as part of our journey to visit all the Gaylord hotels for our anniversary trips. We just have the new Gaylord in San Diego left. It was a nice comfortable stay and the food we had at four restaurants: Old Hickory Steak house, the Sports bar, morning breakfast options. It would be nice if they offered the complimentary breakfast we are accustomed to as platinum members. We only did the full breakfast buffet one day as part of the anniversary experience. The other mornings the breakfast food at the café was economically the better option. Marriott should consider providing some kind of perk for loyalty members.

Guest User
July 21, 2025

Arrived today with my wife and went to check into our room. At the front desk, they informed us that they could not accommodate us with a king-size bed. I told the attendant, Kyle, that this is what should have been reserved, and we did not want a double bed. He said, 'Well, that's too bad; that's what there is, and we cannot accommodate you." I am a little amazed at the poor customer service at a place like this. As a Bonvoy Gold Member, I would expect a bit better customer service. Very unfortunate to have experienced such poor service. I think Marriott should consider investing a little more in professional development and training their employees to better serve their customers.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Water park
Additional charge
Car rentals
Conference room
Business center
Multi-function room
Children's pool
Water slide
Wi-Fi in public areas

Outdoor swimming pool

Spa

Gym

Bar

Restaurant

Water park

Conference room

Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$35.00 (approx. PHP 2,036.12) Daily. Reservation not needed.
Public parking
Additional charge
Valet parking
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Lobby bar
Room service
Health & Wellness
Spa
Additional charge
Golf course
Off-site
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Body care
Yoga session
Activities
Water slide
Water park
Additional charge
Gaming area
Public Areas
Picnic area
No smoking in public areas
Garden
Smoking area
Water purifier
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Children's pool
Business Services
Postal service
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Business center
Accessibility
Assistive listening devices
Braille signs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & Security
Smoke detector
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 3 years old and under | Extra crib: Free |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Children 17 years old and under | US$17.00 (approx. PHP 988.97) per person |
Adult | Buffet:US$35.00 (approx. PHP 2,036.12) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2012
- Renovated: 2024
- Number of Rooms: 1718
Experience the ultimate water park resort vacation at Gaylord Palms Resort & Convention Center in Kissimmee, Florida, perfectly situated near iconic theme parks Walt Disney World® and Universal Orlando Resort™. Discover the beauty of our newly renovated and upgraded spaces, part of a sweeping multi-million-dollar renovation. Enjoy refreshed guest rooms and an updated lobby with enhanced views of our stunning 4.5-acre garden atrium. Endless fun awaits at our Cypress Springs Water Park, from thrilling water slides to a relaxing South Beach-inspired pool oasis. Savor the best of Orlando dining at our nine on-site restaurants and unwind at our full-service spa. Whether traveling with family or attending an event within our 400,000 square-foot meeting space, discover adventure and relaxation in every stay.
Frequently Asked Questions
What is the cancellation policy for Gaylord Palms Resort & Convention Center?
The cancellation policy for Gaylord Palms Resort & Convention Center varies depending on the type of room and booking conditions.What is the cancellation policy for Gaylord Palms Resort & Convention Center?
What are the check-in and check-out times at Gaylord Palms Resort & Convention Center?
Standard check-in time at Gaylord Palms Resort & Convention Center is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Gaylord Palms Resort & Convention Center?
What amenities and services are available at Gaylord Palms Resort & Convention Center ?
Gaylord Palms Resort & Convention Center offer top amenities and services include Shuttle service.What amenities and services are available at Gaylord Palms Resort & Convention Center ?
Can I bring my pet inside the Gaylord Palms Resort & Convention Center?
As much as we love pets, unfortunately, we are unable to accommodate them in Gaylord Palms Resort & Convention Center.Can I bring my pet inside the Gaylord Palms Resort & Convention Center?
How far is the Gaylord Palms Resort & Convention Center from the closest airport?
The closest airport is Orlando International Airport, and it is about 23 mins from hotel by car (30.1 km).How far is the Gaylord Palms Resort & Convention Center from the closest airport?
About This Property
Nearest Airport | Orlando Intl. Airport |
---|---|
Distance to Airport | 30.55KM |
Distance to Train Station | 13.26KM |
Average Price From | PHP29959 |
Hotel Star Rating | 4 |