Guest User
July 8, 2024
We just spent a week at the Hermes hotel and I have to say that overall it wasn't bad, let's say that there are strong points and definitely improvable points. Let's start with the positive aspects. The friendliness and helpfulness of the reception staff and that is beyond discussion. The breakfast was very good and varied, although there is a negative note... when it's busy they can't keep up with the refills of food and especially plates, glasses and cups, often missing. Another negative note, they would need two automatic coffee machines, or at least a more efficient one (the current one needs constant maintenance and the waiting lines to get a coffee are miles long). Let's move on to the room, basic but clean and equipped with everything you need (we found ourselves without a clothes horse, but they apologized and the next day they immediately got us one). Now the bad notes. Parking lot undersized for the number of guests and many people often found themselves forced to park on the street (which is not the best since they were all rented cars). Non-existent wifi, it never worked in any part of the hotel. Air conditioning needs changing because it barely did its job set to 20 degrees in penguin mode. Bed pillow, and this is unfortunately a frequent problem in Greece, too light and practically non-existent. Overall I am satisfied with the stay but I don't think I would go back a second time.
Original TextTranslation provided by Google