Leon Hôtel

A very disappointing experience, room was not clean, safe not available, room phone not working. I had to shorten my days there to another hotel, yet my refund is not pay yet . Very poor management, no communication skill . Really regrettable choice

Very good food, amazing buffet. They spare nothing to make it happen. Rooms not exactly that great. Noisy and chaotic neighbourhood.

I visited Kinshasa and DRC in the context of a professional trip last June, and I stayed at Leon Hotel for an entire week. In three words, everything was excellent. I must confess that this sentence summarises my experience best. I would like first to point out my room was very spacious, included large cupboards to store the clothes, the bed was very comfortable, and the bathroom was clean. All in all, I slept very well, I could work (in the office space of the room), read and also relax (in the living room space of the room and the nice available coach). Moreover, the little attention made every day by the staff was always appreciated. A fruit or a juice was gently waiting for me every evening when I was coming back from work. That small thing makes the little plus that as a customer I remember. The staff were very friendly and helpful, including the reception and particularly the chef at the restaurant of the hotel. At every visit, I was telling him the kind of food I wanted to eat, and he always came back with lovely options and delicious proposals. The breakfast buffet was also perfect and generous. I therefore recommend this hotel to anyone who looks for a comfortable and well located place to stay in Kinshasa.

Leon Hotel offers spacious and luxurious accommodations, matching the best international standards. The interior design impresses with its quality and attention to detail, comfort, and elegance. The furnishings are clean and tidy. The service is formal, well supervised, and flawless in its attention to guests’ needs, without being intrusive. The restaurant demonstrates a high level of technical skill and offers different tasty dishes. The Staff are knowledgeable, helpful, and well versed in all aspects of customer care, combining efficiency with courtesy. Leon Hotel Executive Management demonstrates high benevolence, leadership and outstanding management that further the great performance of Staff. Leon Hotel is a downtown Hotel located in the centre of Kinshasa, within a short distance from the business centre, shopping area and public offices. Leon Hotel is generally preferred by business clientele. Leon Hotel caters the needs of business travelers and provides high standard rooms and amenities along with high speed Internet and conference halls. The Hotel also provides all the facilities needed for a business person and all categories of guests. Leon Hotel has business centre, excellent transportation service, medical and gym facilities and offers free access to the gym center. The Hotel has very good security standards. Leon Hotel attains high expectations of an international guest service. Leon Hotel has multilingual staff at reception, spacious reception hall with seating arrangement and beverage service, personalized greetings for each visitor with local speciality gift, minibar, ironing and laundry services. Leon Hotel personalizes guest services, using the guests’ names and anticipating each guest's needs and provides extensive personalized services. Leon Hotel has decor that is extraordinary in every manner and lobbies with fresh flowers, plush furniture and original artwork as well as artistique decoration. Leon Hotel is a large company with international exposure that contribute the output of goods and related services which build well-being of nations and communities and thus plays a very important role in the promotion of tourism industry, global economy and international relations. I strongly recommend domestic and international travellers to stay at Leon Hotel, the best luxury Hotel in Kinshasa, at good and reasonable prices, and which will make them feel at home. Guests will enjoy an extensive range of facilities as well as comprehensive and highly personalised services. Leon Hotel deserves a higher categorization.

I mailed the hotel before I head to Kinshasa , received a confirmation for the rooms reservation , when arrived on 21st March , I was told my rooms were taken (for a reason), I was offered another choice in another hotel which I didn't like , offered another that was even worse I left the hotel with promises that I'll be called the next day to fix this , I was never called I'm really shocked with this unprofessional attitude , No follow Up , No guest experience - taking in consideration that I had to look for another hotel and stay there after an exhausting day