Villa Kalista

We booked this villa for 18 of us on self catering basis. We had told Faiza the owner that we will be cooking and that we will need a chef to cook. That means we shall be doing a self catering holiday. On arrival the manager Robert didn’t have a chef and told us we were meant to bring our own chef. Faiza then said the chef was not well. But next day a chef was organised for us but we had to help him all the days as he couldn’t cop himself cooking for us especially when the kitchen facilities were really run down. The oven was dirty, tap broken, gas cooker wasn’t working. The drawers broken. The utensils were absolutely disgraceful and really old. Thank God we brought our own utensils which was a saviour. Faiza then mentioned to us that no one comes here on self catering basis. But then why have kitchen facilities in the villa. They were told before hand that we will be cooking. Despite this the villa kitchen wasn’t prepared. None of the fridges worked and stuff we bought had gone off due to this. 6 litres of our milk had gone off. Every day someone would come and fix the fridge and nothing worked until the day we left. If a fridge doesn’t work in hot weather, you can imagine how that impacted our stay. The water wasn’t cold either. The rooms were good and staff were helpful. But overall we were disappointed with the kitchen and fridge facilities considering we were charged a huge amount equivalent to five star stay but the facilities were worse than 3 star stay.

My family loved the place and the manager Nikhil was very friendly and helpful. The staff were amazing. So disciplined and ready to serve no matter what time it was. Made our stay feel pampered. Will definitely be returning again with my family.

Absolutely loved the experience. We stayed in Kalista just for the lunch and to swim in the pool: the service was outstanding, particularly thanks to Nikhil who was very attentive manager and also kind to show us the villa itself. Great food and pleasurable atmosphere combined with personal approach to the customers. Highly recommended!