Guest User
July 30, 2023
I spent a week at that hotel for family/business reasons. I'm a worldwide frequent traveler. So I can assure you can trust my reviews: - Pros: good location, very clean/spotless, renovated even if the furniture and appliances are not modern at all, quiet hotel and safe. Cons: horrible breakfast. Ashley at the front the desk is the rudest, most unkempt, most unprofessional, awful person I have ever seen at a front desk worldwide. How is she even in charge of welcoming people? Just because of her I will never ever go back to that hotel. She was unable to find my reservation when I had extending my stay. So for no reasons she rudely asked me to leave like I was a thief (I had spent 1200 $ staying a week there!). She asked me to pay an already prepaid stay. So unprofessional and obnoxious! Do yourself a service, go to the other Comfort Inn on Sam Houston or the Surestay down the road. Way better service for cheaper!