Mercure Hull Grange Park Hotel

Ok nice staff

Great hotel, good location and attentive staff

Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.

Had such a good afternoon at the mercury in Hull. Went to the Grange Park Hotel (Mercure) over in Willerby for Afternoon Tea with the husband. We both had a great experience to the point I needed to write about it. The team were amazing. The food was great and the experience was excellent. Highly recommend.

The management and staff at this hotel are working above and beyond to turn this hotel around and are doing a terrific job. The food was absolutely excellent. Rooms were lovely and clean and the beds were very comfortable. The management really cared about hotel guests.

Stayed here for the 1st time to attend a family gathering, room was spacious and clean. Grounds quite big, garden was lovely! Also has a gym, swimming pool and health spa facilities. All staff encountered were lovely and friendly, couldn't do enough for you! Especially Nickie & Linda on breakfast, greeted with a smile and very knowledgeable about what the buffet offered (alot of variety and definitely something for everyone). I will definitely stay here again!

Another, massive thank you to all the staff at the Mercure Hull, I have stayed in the hotel a few times now and they never stop impressing, from the house keeping team to maintenance, nothing is too much trouble. The room was spotlessly clean and well maintained to enjoy a more than comfortable stay. Thank you all once again and will look forward to next time.