Terra Nova All Suite Hotel
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1 room, 2 adults, 0 children
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Terra Nova All Suite Hotel
No.4 of 4-Star Select Hotels in Kingston
17 Waterloo Rd, Kingston, Saint Andrew, Jamaica
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Highlights
Delicious breakfast
Free parking
Lots to doAmenities
Golf course
Outdoor swimming pool
Casino
Gym
Private parkingFree
Airport pick-up
24-hour front desk
Luggage storage
All amenities
Property Description
With a stay at Terra Nova All Suite Hotel in Kingston (Half Way Tree), you'll be within a 5-minute drive of Bob Marley Museum and Devon House. This casino resort is 9.1 mi (14.6 km) from Jamaica Beaches and 0.5 mi (0.9 km) from Tropical Plaza.
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8.7/10
Cleanliness8.7
Amenities8.6
Location8.7
Service8.7
All 100 reviews
Surroundings
Airport: Tinson Pen Aerodrome
(6.2 km)
Airport: Norman Manley International Airport
(19.8 km)
Landmarks: Evergrow Garden Center
(250m)
Landmarks: Southdale Plaza
(350m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Premium Junior Suite
1 Sofa bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Standard Room, 1 King Bed, Non Smoking, Bathtub
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
Suite, 2 Double Beds, Non Smoking (Walk-in Shower)
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
4
Signature Luxury Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Signature Executive Suite
Bedroom 1:1 Sofa bed and 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Signature Executive Suite
1 Sofa bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
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Guest Reviews
8.7/10
Very Good
100 reviews
- Cleanliness8.7
- Amenities8.6
- Location8.7
- Service8.7
Average for similar properties in Kingston
Review summary
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Exceptional Staff and Service: The hotel is highly praised for its exceptional staff and their first-rate service, which many guests consider the hotel's best asset.
Guest User
June 23, 2025
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M H
May 17, 2025
First let me start by saying that this is a hotel that I frequent OFTEN. We stayed for 4 days and 3 nights. Restaurant staff and the bellhops provide excellent service. Truly, I am disappointed at what this hotel has become. The front desk staff are not rude, but they aren't the friendliest. To start, I booked two rooms. One room, I was charged twice for the incident hold. I asked if the second hold I was charged for could be put towards the other room and I was told no. In one of our rooms, the ac started leaking around 2am, someone came at 3am and they were unable to fix it. We had to empty a bucket 3 times full of water until someone else came at 11am. The ac only worked one night that we were there. Our shower was not properly cleaned prior to our arrival as we found strands of hair all around the shower edges. We had a 9am flight on our day of departure, we asked at 615am if we would be able to have breakfast being that we had to leave to catch our flight, we were told no due to it not starting until 630am. Overall, I was disappointed in my service and experience. Staff was professional, but once our concerns were voiced, they became very unhelpful.
Judy
May 3, 2025
I love the property, Stay many time. This trip the room was very tight for a couple to move around. I didn’t like that.
Angela
May 1, 2025
Recent stay
We are regular visitors but on last visit we felt the property could benefit from some updating
Denise
April 30, 2025
Great place, clean, love the property
Paul
April 29, 2025
The meal was exceptional, and the staff provided warm and friendly service.
Diane
April 24, 2025
The SIGNATURE customer service and professionalism exhibited by the staff at the Terra Nova is extremely high and commendable. We plan to make this venue our GODSU UNIVERSITY's home away from home for conferences, conventions, business and leisure travel.
The leadership of the newly appointed General Manager Mr. Miguel Arthurs is embedded in the elevated spirit and service we experienced from the hotel staff. We were extremely pleased with the amenities including the pool, jacuzzi, breakfast area, bedroom, gym, all the finishing touches this exclusive experience at the Grand Terra Nova Hotel in Kingston, Jamaica. We especially enjoyed the warm smiles and infectious hospitality. We shall return very soon!
Roving437457
April 13, 2025
The rooms were excellent, pillows fantastic and bed very confortable. Service at times let the hotel down. Some staff appeard happy and this trasfered to the service, others not so much. We waited over an hr for the evening meal with no consession made and it was cold. This resulted in us eating out on the 2nd night, given the cost this has affected the rate. This was a shame as the hotel and rooms are beautiful. We would return
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Casino
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Airport drop-off
Additional charge
Currency exchange
Conference room
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Bar
Room service
Health & Wellness
Golf course
Off-site
Gym
Activities
Casino
Nightclub
Public Areas
Smoking area
Garden
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Fax/copying service
Wedding service
Accessibility
Pool ramp available
Stair-free main entrance
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of JMD 41,549 (approx. PHP 15,163.82) is charged.
Deposit Payment MethodsThis property accepts third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1959
- Number of Rooms: 43
With a stay at Terra Nova All Suite Hotel in Kingston (Half Way Tree), you'll be within a 5-minute drive of Bob Marley Museum and Devon House. This casino resort is 9.1 mi (14.6 km) from Jamaica Beaches and 0.5 mi (0.9 km) from Tropical Plaza.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub and an outdoor pool. This resort also features concierge services, wedding services, and a banquet hall.
Enjoy international cuisine at The Regency Room, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 46 air-conditioned rooms featuring iPod docking stations and minibars. 46-inch flat-screen televisions are provided, with cable programming available. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub and an outdoor pool. This resort also features concierge services, wedding services, and a banquet hall.
Enjoy international cuisine at The Regency Room, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 46 air-conditioned rooms featuring iPod docking stations and minibars. 46-inch flat-screen televisions are provided, with cable programming available. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Terra Nova All Suite Hotel?
The cancellation policy for Terra Nova All Suite Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Terra Nova All Suite Hotel?
What are the check-in and check-out times at Terra Nova All Suite Hotel?
Standard check-in time at Terra Nova All Suite Hotel is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Terra Nova All Suite Hotel?
What amenities and services are available at Terra Nova All Suite Hotel ?
Terra Nova All Suite Hotel offer top amenities and services include Shuttle service.What amenities and services are available at Terra Nova All Suite Hotel ?
Can I bring my pet inside the Terra Nova All Suite Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Terra Nova All Suite Hotel.Can I bring my pet inside the Terra Nova All Suite Hotel?
How far is the Terra Nova All Suite Hotel from the closest airport?
The closest airport is Tinson Pen Aerodrome, and it is about 14 mins from hotel by car (6.2 km).How far is the Terra Nova All Suite Hotel from the closest airport?
Is airport shuttle service offered by Terra Nova All Suite Hotel ?
Yes, at Terra Nova All Suite Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Terra Nova All Suite Hotel ?
About This Property
| Nearest Airport | Norman Manley International Airport |
|---|---|
| Distance to Airport | 19.78KM |
| Average Price From | PHP14158 |
| Hotel Star Rating | 4 |