Ffolkes Arms Hotel

We stayed in room four, part of the main hotel/restaurant - a lovey sized rooms with all of the amenities you would expect from a premium priced hotel. The main room was themed with panelled walls and an extremely comfortable bed, sky tv and air conditioning. In the bathroom was a large bath and separate walk in ‘rain’ shower - the main head must have been missed off the cleaning rota as it was thick with dust - however this was a small oversight but one that you do not expect from the premium price. That said, the staff were extremely polite and friendly and we would recommend this hotel without reservation.

Super friendly and helpful staff...big free car park...lots of choice for buffet breakfast...we stayed in the hotel itself in rooms 4 and 5...the rooms were themed and spacious...as we did not request a change of towels we were given some complimentary drinks...highly recommended ! Well done !

I read the reviews on here after I booked our stay. (I stayed here on the recommendation of a friend) there were few negative reviews and it appears (after now having stayed here for two nights) some either don’t do enough research, have a personal axe to grind or have expectations that any hotel would find hard to meet. I’ve always used Tripadvisor as an opportunity to help other travellers find a decent place to stay (this is a decent place to stay) and (not maliciously) point out to the management if things need a tweak (one thing needs a tweak) Others use it to wreak vengeance on hard working hotel staff if they’ve forgotten to bring their ketchup! Such is life. The Ffolkes is (for the price) a real winner. The room we had (Room 2) was really nice. The decor was quirky ( I felt like I was in a scene from Poirot) the bed was large and really comfy. There’s a nespresso machine, a kettle for a cuppa, home made biscuits in a jar. All good. The bathroom was hug. It has a mahoosive tub, a brilliant walk in shower, great towels (always a plus) and a sink the size of a mini clubman. The bathroom was spotlessly clean, as was the bedroom and both are stocked with everything you need to help you have a pleasant stay. The staff are friendly, they’re a young crew and they all seemed ‘on the ball’ which is always a plus. It was fairly busy and they were kept on their toes but they always had time to chat to you and all were very helpful. At breakfast Kirsty (who is a diamond!) and Jenny were a dynamic duo, they worked their socks off and smiled throughout! Jenny guided me through the coffee machine and was so friendly and helpful throughout our stay! Jenny’s a star! The breakfast will set you up for the day, there’s more than enough variety to keep everyone happy and the food was delicious. No complaints here! We were having a coffee in the restaurant after we had checked out and the young woman who was servicing our room came through the restaurant to find us as we had left a couple of items in the room. Absolutely fantastic service! Thank you Emma! There’s construction work ongoing (and our room overlooked the site) but it didn’t in anyway interfere with our stay. We never heard any noise till well after 9.00 am and even then it made no difference, albeit there are a few negative reviews on here regarding the noise, I can’t really agree with them. As we were celebrating my wife’s birthday, I booked the birthday package, and a bottle of Champagne for in the room on arrival. The champagne was in the mini fridge (along with a small bottle of milk and a jug of water.) I thought it may have been on ice (as the smaller bottles were shown on the website.) but it was just the bottle and we had to negotiate the wardrobes to find the fridge, so what I presumed would be part of the birthday surprise turned into a booze hunt. So no real complaints other than if some are booking a celebration package, a plastic bucket with some ice makes it a tad nice