The Twentyone

7.5/10 Location: Outside of “central” Athens but easily connected by metro & buses. Kifisia is gorgeous, safe, filled with high end boutiques, restaurants + cafes. Room/Ambience: Hotel itself is stunning + very relaxing vibe. Decor details incredible as expected of a boutique hotel of this nature.  Food: Very good selection of hot + cold, plus actual barista coffee. Do not expect American style breakfast - this is Europe after all. We did not eat lunch or dinner but the menus looked great and was filled with locals in the evening. Service: Although reception staff were sufficiently friendly, service very lacking for a high end boutique hotel. It was 26 degrees celsius every day while in Athens. Not prior to our stay, nor during check-in did anyone advise us that the pool was closed likely until end of May. This is not advertised on any booking platform, or on the hotel website, which was very disappointing. We sat in the pool lounge chairs for over two hours (staff saw us as the restaurant is immediately adjacent). Nobody offered us pool towels to lie on, or if we wanted to order any drinks or food. My partner had to get dressed, go to reception and ask. They didn’t even offer to clean the pool given the hot weather made it ready for use. It really put a downer on our stay, and why we opted not to have dinner at the hotel restaurant. Similar experience at breakfast; nobody offered us coffee orders, we heard someone else order and realised it was available.

The hotel location is exelennt The team is very kindly The rooms are very clean and very nice

The Hotel is really nice and stylish. And the restaurant has a wide range of high quality dishes. In particular the breakfast options were above average. The one thing that annoyed me was that a member of staff kicked me off a sun lounger because apparently someone had reserved it. Even though there was no sign of any reservation and no information that this was possible to do in advance. Luckily there was another one free.

A Memorable Stay at The Twenty One Hotel, Athens had an amazing stay at The Twenty One Hotel in Athens! From the moment I arrived, the hotel impressed me with its inviting atmosphere and exceptional service. The highlight of my experience was the receptionist, Dione, whose professionalism, kindness, and warm hospitality truly stood out. She made the check-in process seamless and went above and beyond to ensure my comfort throughout my stay. The hotel itself is a gem—beautifully maintained with cozy, well-designed, and impeccably clean rooms. Every detail was thoughtfully considered to create a relaxing and welcoming environment. The Twenty Hotel is a perfect combination of comfort, quality, and outstanding hospitality. I highly recommend it to anyone visiting Athens and look forward to returning in the future!

Well kept outside but lacks attention to details We booked as a family for a city staycation for a night. The reason for an average rating is overall lack of attention to details. They have an AC panel in the room however the temperature is centrally controlled. No ventilation in bathroom. All 3 of us woke up with strange bites on our skin that makes you wonder about bed mites. Mediocre breakfast without variety.