Guest User
November 2, 2024
Extremely Disappointing Experience - Not Worth the Hype Review: I recently stayed at Meritas Picaddle Resort in Lonavala on October 23, 2024, and it was honestly one of the worst hotel experiences I’ve ever had. Despite its appealing exterior and flashy decorations, this resort fails miserably when it comes to comfort, cleanliness, and basic hospitality. Firstly, the bathrooms and bathtubs were in an appalling condition. The bathtub was filthy, outdated, and honestly looked like it hadn’t been cleaned properly in ages. It was shocking to see a place that claims to be a luxury resort maintain their bathrooms this poorly. The space didn’t feel clean or hygienic, making it extremely uncomfortable to use any of the bathroom facilities. The mattresses were unbelievably hard, as if we were sleeping on a slab of stone. Forget comfort; I couldn’t even get a decent night’s sleep. For a place that markets itself as a relaxing getaway, this was a complete letdown. I would have slept better at a basic lodge! To top it off, the service was subpar. Staff seemed disinterested, and any requests we made took ages to be attended to, if they were handled at all. For the prices they charge, I expected much more in terms of service and quality. In short, the only decent thing about this resort is the outside décor. Don’t let the facade fool you – the rooms and facilities inside are shockingly neglected. I would never recommend this place to anyone, and I certainly won’t be returning. Save your money and stay somewhere that actually cares about its guests.