Corfu SunGate Hotel

My partner and I visited the Buffet here for lunch yesterday… the food was incredible.. place was absolutely spotless.. unlike many we visited - such a selection of local and international food - just wish we had discovered it much earlier during our stay in Sidari we would he been there a lot more often. We were both totally blown away with the reception we received… I’ve never witnessed such a high standard of customer service anywhere ever… I’ve worked in marketing most of my life … believe me when I say Nathalie is worth her weight in Gold! to this hotel ! When we return to Sidari we will most definitely be there again. Such a pity Sungate Hotel only accept booking from Tour operators.. and not from individuals would loved to have been able to stay there on our next trip in May 25

Pros: Breakfast, Catering Staff, Bar and Pool Area Cons: Room quality and privacy, Lunch/Dinner/ Cleaning Lady and Receptionist The Room: Very poor, the mini fridge kept making noises, the air con far away from the bed, next to the exit door. Very small bathroom shower and countertop basin. You couldn't leave the bathroom without flooding the floor for simply washing your teeth or taking a shower. No point having a TV if it's full of greek programming. The Staff: The Catering Staff at the Restaurant were very polite and professional, always keeping an eye for any issues and removing empty/finished plates from the table as soon as possible The Barman was also very professional, and made amazing cocktails. On the bad note... as far as the Cleaning Lady, we were still waking up when she knocked on the door and basically opened at the same time, without even giving us time to answer. Literally, she knocked, and then, half a second later she was key opening the door. We looked at her, perplexed and she didn't even apologised, just said she would come back later then. Absolutely terrible. And the receptionist who handled in a very aggressive and rude manner when she knocked and asked us what time we were leaving the room. Our bus was scheduled to pick us up around 17pm so around 11am she said if we wanted to stay longer, we would be charged for one full day, wich we actually accepted it. But after telling her she was handling the situation in a rude manner, she.probably took that personally and said that we couldn't stay because there was actually another booking for that day for that room, which I doubt it. Very unprofessional. The Food: As far as breakfast, very good. A lot of choice of drinks, fruits and bakery. But as far as lunch/dinner... no seasoning whatsoever. That rice was one of the worse I have ever tried. One day it was very soggy, the other day it was undercooked and the meat was rock hard. Best thing of lunch/dinner were the salads and the delicious dessert options. So overall, I don't think the all inclusive option is worth it, unless you're planning to enjoy a nice breakfast and spend a big time at the Bar. The Pool Area: Very clean. Every morning they had a person checking the water quality and the pool area was always clean. Lots of sunbeds available, a decent sized pool, so it wasn't overcrowded. That, along with the music coming from the bar, that was right next to the pool, made that area a very comfortable and cozy area.

Taxi dropped us 2 miles from hotel. Hotel wanted. $120 euros for car. When we arrived hotel insisted PIN number for credit card. We don’t have PIN numbers for credit cards.

AVOID AT ALL COSTS!!!! money taken out of our SAFE!! Over 200 euros absolute joke of management!!! When approached to solve the issue we basically got told we was lying!! Absoulte joke of a hotel!! Only positive was the bar staff they was so polite and friendly.