Bertam Resort & Water Park Penang
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1 room, 2 adults, 0 children
All properties in Kepala Batas
Bertam Resort & Water Park Penang
PMT 2200, Persiaran Bertam 8, Kepala Batas, Penang, 13200, Malaysia
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Last booked 7 hrs ago










Amenities
Golf course
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Horse riding
Hiking
Sauna
Spa
All amenities
Property Description
Located in Kepala Batas, Bertam Resort, Penang is connected to the airport, a 4-minute drive from Penang Golf Resort and 13 minutes from Ninth Emperor God Temple. This family-friendly resort is 12.9 mi (20.8 km) from Sunway Carnival Mall and 13.4 mi (21.6 km) from Penang Bird Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 hot tubs, a water park (surcharge), and a health club. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at Essoura, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Kepala Batas? This resort has 35000 square feet (3252 square meters) of space consisting of a conference center and 18 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring MP3 docking stations and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
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9.4/10
Nice experience
All 519 reviews
Surroundings
Airport: Penang International Airport
(42.2 km)
Train: Bukit Mertajam Railway Station
(26.7 km)
Landmarks: Bertam Souk & Water Park
(120m)
Landmarks: THE KAPOKASMARA CENTRE [II]
(430m)
Landmarks: Family Karaoke Idol Fantasia
(570m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

13
Loft Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Queen bed ● Bedroom 3:1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Daily housekeeping
Bath towels
Check Availability

5
Family Quadruple Room
2 Double bed
36m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Check Availability

10
Deluxe King With Balcony
1 King bed
30m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Check Availability

6
Royal Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Queen bed ● Bedroom 3:1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Daily housekeeping
Bath towels
Check Availability

6
Superior Twin
2 Single bed
27m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Daily housekeeping
Bath towels
Check Availability

12
Executive Suite
1 King bed
55m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Check Availability

6
Deluxe King Without Balcony
1 King bed
30m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Check Availability

8
Iris Pool Suite
1 King bed
125m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Check Availability

10
Superior King
1 King bed
27m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Daily housekeeping
Bath towels
Check Availability

11
Violet Pool Suite
1 King bed
106m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Check Availability

11
Deluxe Premier
1 King bed
43m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Check Availability

9
Deluxe Twin Room
2 Single bed
30m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Check Availability

14
Club Suite
1 King bed
63m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Check Availability
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Guest Reviews
9.4/10
Amazing
519 reviews

- Cleanliness9.6
- Amenities9.5
- Location9.4
- Service9.2
Average for similar properties in Kepala Batas

Guest User
July 29, 2025
Please check the facilities in the toilet, including leaking pipes and the unstable hot water on/off function.

Guest User
July 28, 2025
Nice experience

s.nawal
July 26, 2025
It was an awesome stay with my families.The room had a super view facing the pool.The staffs were great.The food was so amazing and delightful.We will repeat

52
July 15, 2025
酒店環境十分適合親子的地方,酒店旁有水上樂園,好好玩,酒店早餐自助餐,種類十分多,酒店有泳池1.2m,不會太深,有健身房
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adenan bakar
July 12, 2025
Memuaskan
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Guest User
July 8, 2025
This is my second vacation. The atmosphere is calm and peaceful, the staff is friendly and very helpful, what I like most is the food at the Cafe, it is very delicious. I love BERTAM resort..

Anonymous User
July 5, 2025
Night View from Room. Perfect and nice.

Guest User
July 3, 2025
Everything greats about this hotel! Start from the very friendly staff till the nice view hotel. 100% recommended👍

Marina
June 30, 2025
The resort has Beautiful morrocon vibes. Rooms are very clean, delicious breakfast & lunch with many options.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Horse riding
Off-site
Hiking
Off-site
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Private parking
Additional charge
EV charging station
Priority airport pick-up
Additional charge
Car rentals
Library
Billiards room
Cardroom
Additional charge
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Secretarial services
Karaoke
Additional charge
Children's pool
Playground
Water park
Additional charge
Water slide
Kids' club
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Luggage storage

Indoor swimming pool

Outdoor swimming pool

Spa

Gym

Restaurant

Cafe

Conference room

Playground

Water park

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Fees may apply, MYR 6.00 (approx. PHP 81.80) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Front Desk Services
24-hour front desk
Translation tools available
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Tour and ticket booking service
Languages Spoken
Filipino
Malay
Indonesian
Hindi
German
Arabic
Food & Drink
Alcohol-free property
Snack bar
Convenience store/kiosk
Cafe
Lobby bar
Room service
Health & Wellness
Billiards room
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Sunbathing area
Mountain climbing
Off-site
Ziplining
Off-site
Rock climbing
Off-site
Full-service spa
Foot bath
Spa
Additional charge
Horse riding
Off-site
Beauty and makeup
Body care
Light therapy
Hiking
Off-site
Yoga session
Activities
Karaoke
Additional charge
Cardroom
Additional charge
Table soccer
Water slide
Water park
Additional charge
Gaming area
Public Areas
Gift shop
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Water purifier
Elevator
Ventilation system
Humidifier
Vending machines
Picnic area
No smoking in public areas
Outdoor furniture
Smoking area
Garden
Library
Cleaning Services
Clothes dryer
Clothes steamer
Laundry detergent
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Playground
Stroller
Kids' board games/puzzles
Books and videos for kids
Kids' club
Children's pool
Business Services
Multi-function room
Secretarial services
Multimedia display system
Coworking spaces
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Accessibility
Handrails in hallways
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
To check-in, contact the property in advance.At the same time, please provide proof of identification, your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Japanese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Vegan, Vegetarian
StyleA la carte, Buffet, Boxed/packaged food
Opening hours[Mon - Sun] 07:00-10:30 Open
Age | Fee |
---|---|
Children 4 years old and under | Free |
Children 5–12 years old | MYR 35.00 (approx. PHP 477.14) per person |
Children 13–17 years old | MYR 56.00 (approx. PHP 763.42) per person |
Adult | Buffet:MYR 56.00 (approx. PHP 763.42) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MYR 200.00 (approx. PHP 2,726.49) per room.
Deposit Payment MethodsThis property accepts credit cards and cash
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 200
Located in Kepala Batas, Bertam Resort, Penang is connected to the airport, a 4-minute drive from Penang Golf Resort and 13 minutes from Ninth Emperor God Temple. This family-friendly resort is 12.9 mi (20.8 km) from Sunway Carnival Mall and 13.4 mi (21.6 km) from Penang Bird Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 hot tubs, a water park (surcharge), and a health club. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at Essoura, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Kepala Batas? This resort has 35000 square feet (3252 square meters) of space consisting of a conference center and 18 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring MP3 docking stations and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Bertam Resort & Water Park Penang?
The cancellation policy for Bertam Resort & Water Park Penang varies depending on the type of room and booking conditions.What is the cancellation policy for Bertam Resort & Water Park Penang?
What are the check-in and check-out times at Bertam Resort & Water Park Penang?
Standard check-in time at Bertam Resort & Water Park Penang is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Bertam Resort & Water Park Penang?
Does Bertam Resort & Water Park Penang provide breakfast?
Yes, Breakfast is offered at Bertam Resort & Water Park Penang. Breakfast option(s): Western, Chinese, Japanese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Vegan, Vegetarian. Does Bertam Resort & Water Park Penang provide breakfast?
Can I bring my pet inside the Bertam Resort & Water Park Penang?
As much as we love pets, unfortunately, we are unable to accommodate them in Bertam Resort & Water Park Penang.Can I bring my pet inside the Bertam Resort & Water Park Penang?
How far is the Bertam Resort & Water Park Penang from the closest airport?
The closest airport is Penang International Airport, and it is about 45 mins from hotel by car (42.2 km).How far is the Bertam Resort & Water Park Penang from the closest airport?
Is airport shuttle service offered by Bertam Resort & Water Park Penang ?
Yes, at Bertam Resort & Water Park Penang, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Bertam Resort & Water Park Penang ?
About This Property
Nearest Airport | Penang Intl. Airport |
---|---|
Distance to Airport | 42.18KM |
Nearest Train Station | Bukit Mertajam Railway Station |
Distance to Train Station | 26.67KM |
Average Price From | PHP14528 |
Hotel Star Rating | 5 |