Hotelli Suomutunturi

The room is quite nice

We stayed with my mother from December 24 to 28, 2024. What can I say about this hotel, too many negative things and very few positive things Positives: * view of the slopes, * the rooms are rather well decorated * the setting is magical * the snowmobile activity to see the northern lights Negatives: * the swimming pool (advertised at 30 ° but it is only at 15 °) * the food (no variety, no orange juice, no hot chocolate, many dishes served 3 days in a row), we ate almost only potatoes, rice ... and no local food * the staff not really attentive and very complicated to make yourself understood (only English or knowing how to speak Chinese) * if you go to the "spa" there is nothing that is loaned like slippers / flip-flops and a bathrobe * if you are on half-board and you want to eat lunch it is 15 € / person * the hotel is not suitable for children * when we arrived at the hotel we were rushed to eat (we arrived around 9:15 p.m. and it closes at 9:30 p.m.) The activities they offer do not match the description: * the activity with the reindeer, there are 2 proposals: 1 for 1200m and 1 for 300m, in reality it is only 300 m for only 15 min instead of 1 hour * the activity with the huskies, it is only a walk around a lake and we only do laps (either 5 laps or 12 laps) and not a 5km or 10km walk...

We had a chalet with a fireplace and sauna: awesome! The hotel sends a driver to avoid the 20-minute walk if necessary, at 8am, noon and 6pm. Return is also possible. But if the weather permits, the walk is really nice. The buildings are made with great taste and practicality. At the foot of the slopes of a small ski resort, open entirely on weekends. During the week there are only 4 slopes open, only ski lifts. We didn't come here for that but it has the merit of existing. You can borrow sleds, snowshoes and cross-country skis at will. As well as cold weather clothing. The food there is very good! I was worried given some comments, the buffets are certainly not gargantuan but the food is very good and varied enough to find what you want every evening. I still recommend taking half-board so that you can eat other dishes à la carte at lunchtime for a change. Negative point: No orange juice in the morning… really too bad. Plan ahead if you are addicted like us. The coffee is not undrinkable but there is no real percolator so amateurs will be disappointed. Special mention for the staff: Thanks to Latif, the bartender, who single-handedly contributes to the warm atmosphere thanks to his good humor, his cocktails and his playlists! Good luck to you 🙏🏻 Thanks also to Luis who made our excursions incredible and unforgettable experiences 🙏🏻 The team is great. The girls at the reception are very responsive to answer emails in advance and to help prepare the trip as best as possible, thank you!

Top stay in a beautiful chalet, super well equipped, clean, very quiet and pleasant place! shuttle between the chalet and the hotel very practical… lots of quality equipment available (snowshoes, Nordic skis and sleds) Very pleasant and helpful team attentive to customers and always with a smile Buffet morning lunch and evening varied and good Magnificent experience