Valeri Beach Hotel

The staff stole my husband's watch from the room! We explained to ourselves that it was probably somewhere in a bag or somewhere else and that's why we couldn't find it in the room. We came home and checked everything and the watch was not there. The door was always locked therefore we know it was someone from the staff. I wanted to write a positive review of the hotel but I can't. We were for 6 days in October 2024. We had a room on the 2nd floor in the other building few minutes walking from the hot.There are cameras everywhere in the hotel so the staff knew when we were in the room and when we left. There was no reception, anyone could enter at any time. The air conditioning in the room did not work, the fridge did not work (you could not even close it), the floor was so dirty that there was hair and sand on it. In the end they changed the room, but we had to threaten the staff that we wanted them to give us our money back for the stay and we would report it to the company that sold us the trip. The staff treated us with indifference from the start and repeated that when the manager came to work they would help us, which was in 2 days!In the other room, the floor was just as dirty. We cleaned it ourselves with wet wipes. Other things on the room was clean. In the new room the air conditioning worked but the fridge was not there at all. When we arrived on Saturday evening on the first day there was an elderly man working at the reception ( his other replacement was a young man called Burak and Burak was ok). This man firstly did not give us change for the internet charge but ok I know there everyone wants to get a tip. He then took my suitcase and helped carry it 2 streets away to the other building for which he also got a tip and said to my husband that he liked Polish cigarettes and wanted my husband to give him a whole pack. Not 1 cigarette, the whole pack! The food in the hotel was sometimes very good and sometimes we ate nothing but cake because there were dishes like stomachs of chicken, the chicken was cut whole with bones and skin but apparently in Turkey they eat like that. Very often fish. For breakfast, there were often scrambled eggs with sausages in them which were impossible to eat. We were the only Poles in the hotel, the rest were mainly Russians but this is not a problem for us. The guests behaved calmly and were mainly elderly people, so at 9 p.m. most of them practically left the tables by the pool. No one has ever bathed in the pool. Maybe it's a good thing too, because it would have smelled so badly of water disinfectants ( chlorine) when we ate. We did not go to the hotel beach because it was made of large stones and was tiny and narrow. In the morning there was already no sunbed not occupied by another hotel guest. FortunaSpecial shoes are recommended for The town of Kemer itself is quite large, well-kept, there are beautiful plants and there are lots of places to walk and there is a park on a hill where you can climb and