Swandor Hotels & Resorts - Kemer

Swandor Kemer Resort 18/8/25 - 29/08/25 We have just returned home from our holiday at Swandor Kemer Resort, booked via Jet2, and felt compelled to leave a review. I have noticed that several reviews don't give much detail and I am hoping to give you genuine overview of the holiday. It may sound negative in n places, but equally, there were a lot of positives too. In summary, a very nice hotel, poor location and is someway from being a true 5* Turkish hotel. But take a read... Arrival & Check-In: Reception was underwhelming. Staff were not particularly friendly and when we asked about a room change/upgrade, we were quoted over €1,000, which suddenly dropped to €500 when challenged. This felt dishonest and left us with a poor first impression. Rooms: The rooms are modern, well-presented and kept clean, but the soundproofing is about as bad as we have experienced anywhere. We can clearly hear conversations, doors, toilets, and even very personal moments from neighbouring guests. On several occasions, general noise from other rooms and corridors woke both us and our daughter, making restful nights very difficult. Food & Dining: The food itself is of good quality and variety, and always well presented. However, the main food hall, while large and impressive in scale, is so overcrowded that it feels chaotic and at times stressful, rather than relaxing. Pool & Facilities: The pool area is clean but far too small for a hotel of this size, so it quickly becomes overcrowded. Rules are poorly enforced, and worse still, drinks are served in glass around the pool. We personally witnessed broken glass in and around the pool and even saw guests cut their feet. For a family resort, this feels totally unacceptable and unsafe. Staff & Service: Restaurant staff are generally polite and helpful, though bar staff are less so. Room cleaning is acceptable but seems to be done more thoroughly when tipping. Entertainment: This is one of the highlights. The shows are large-scale, the party night is good fun, and the entertainment staff are really good, lively, friendly, and engaging throughout. Location & Beach: The setting is picturesque with mountain backdrops, but the location is restrictive and in hindsight, way too far from Antalya. As for Kemer, we’d say avoid it during the day as it feels rough around the edges, but it does come alive at night and if you like shopping and it full of shops willing to relieve you if your Lira or preferred Euros. Whilst it’s worth noting that the beach is stony (as is common in Turkey), the quality of the beach loungers is really poor, they feel like leftovers from before the hotel’s redevelopment and are nowhere near as comfortable or to the standard as those by the poolside. The “jetty” is a nice idea with its own bar, but it lacks a proper sun deck. If you want a day in dappled shade, it works, but for most guests it feels like a missed opportunity – it should really have been designed to cater for both sunbathers and s