Europa Kehl Hotel

I have been upgraded from a single room to a double on 5th floor. Very nice, clean room with blackout curtains, acceptable view, relatively quiet despite being close to the street. They had a small fridge, mineral water and 2 glasses as a welcome, cottonwool pads, shower cap and sewing kit. You can watch a huge screen TV from your bed. The tram station line D was opposite the hotel, so is the discount supermarket Lidl and drugstore DM. The city centre was just 5 min walk from the hotel. Staff were very nice except one girl who was helpful in the beginning but couldn't handle common issues at reception. She didn't know anything about buying tickets for Line D. Something more serious was: she told me that line D was going the whole night. I didn't believe her and contacted my ex AirBnB host in Strassburg who also helped me finding Europa Hotel. Imagine I assumed the line D run the whole night I extended my stay by 3 nights and asked the girl for the price I received from booking. Com. As I wanted to pay the bill, this girl at the reception told me some nonsense about booking. Com. Since I was too tired to listen to her drivel about booking. Com, reluctantly I decided to pay. After I got upset because she mispronounced my name 3 times she yelled at me and said she would kick me out. Such people shouldn't work at the reception where most guests frequently travel to Strassburg. And for me breakfast was not included Just because of this girl I needed to write a long-winded review where otherwise I would have given the hotel 4-5 *