Мария Ч
January 10, 2024
We are currently relaxing in this hotel. On the plus side - decent breakfast, overall the room is in decent condition. Of the minuses - we asked for a quiet room, wrote this in the comments to the booking, and we were placed in a room that seemed to be located above some kind of “**********”. The second day, once every hour or two, moans and screams can be heard from the room below and the wall adjacent to the bed shakes, disgusting! Yesterday I called the reception and asked to move us, at first they gave us the keys to a room with one bed, but we needed 2 separate ones, then they gave us the keys to a room where it was cold, the air conditioning was not regulated and something else was noisy. At the same time, I was still sick and I must say that I carried things from room to room myself, sick, somehow. Then they gave us the keys to a room on the 2nd floor opposite some cafe where the door slams loudly at night, we didn’t move there either, since even on the 5th floor we wake up at night from the slamming of this door. As a result, at 3 am we woke up again from a characteristic noise. Even a blood vessel in my eye burst at night from the amazing stay in this hotel. Put things in order!!!!! The hotel is 4 stars and this happens. Ruined vacation and birthday(((
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