Ekati Mare Lifestyle Resort

Facilities and Amenities: Several guests appreciated the modern and clean design of the hotel, with well-maintained rooms, comfortable beds, and standout features such as swim-up suites. The pool area was noted as attractive, with comfortable sunbeds and good maintenance.

Clean rooms - we had two, one for our kids and one for us. Both very clean. The staff were helpful and polite. Rooms were modern and cleaned well. Tvs had youtube and the Swimming pools were nicely kept. the food was excellent with plenty of selection whilst we stayed for a week. Location was okay but a is helpful. Sometimes you can smell a drain but that's Greece drainage. Its the same everywhere you stay.

We booked this hotel through Tui. The service, accommodation, and overall experience fell significantly short of the standards presented in the brochure and website. Upon check-in, we were informed that we could not access our room without paying a €70 tourist tax, along with €2.76 in additional fees, totaling €72.76. This charge was never disclosed at the time of booking or in the sales brochure. Poor Room Conditions: The room provided was unclean, unpleasant, and lacked hot water throughout our stay. Furthermore, the balcony faced a noisy main road with continuous traffic, making it extremely difficult to relax or sleep. Despite requesting a room change. Substandard Food and Dining Experience: The restaurant served repetitive, cold, and poorly maintained food. Guests arriving even slightly after the opening time found empty trays, no cups, no teaspoons, and a frequently non-functional coffee machine. The dining experience was consistently disappointing and far below the standards expected of a 4-star establishment. The beach is a five-minute walk away, requiring guests to cross a busy and dangerous road. Additionally, the beach did not resemble the promotional photos, which we found to be highly misleading. Unavailability of Advertised Gym Facilities: One of the main reasons we chose this hotel was for its gym, which was closed for three consecutive days due to maintenance, with no advance notice or alternative offered. Unacceptable Behaviour from Hotel Management: One evening, we left our room to sit quietly by the pool with two glasses of wine. We were immediately approached by the hotel owner, who aggressively ordered us to leave, stating that outside drinks were not permitted. His tone was rude and disrespectful, which was both humiliating and unprofessional. Throughout our stay, the owner and his son were confrontational and constantly monitoring guests, creating a very uncomfortable atmosphere.