SRM Hotel Maraimalai Nagar Chennai

The accommodation excels in cleanliness and location, offering spacious rooms with modern amenities and an excellent swimming pool. Guests appreciate the comfortable rooms, delicious breakfast, and courteous staff.

Visited this property for nearly 8-10 times in a span of two years. Noticeable changes over time, starting with Pros. 1) The Reception Area is fully air-conditioned, earlier the cooling was not at all good 2) A new all-veg restaurant is seen The Cons took me by surprise, as it started from booking itself 1) I had booked 7 days in advance, for 1 night, Standard room for Single Occupancy on Hotel website. But within a day, my plan changed, so wanted an upgrade to Premium King Size Bed with double occupancy, so emailed to hotel, but no response. So called the hotel. Hotel reception staff confidently said, no Premium king sized room available. I told that on website it was showing '2 rooms available', but the lady staff said its not. However, I booked online on Hotel website and cancelled my Standard Room. On visiting Hotel, I was given Premium King Size bed room (Room No.3203). 2) The Housekeeping phone was not working. 3) The Refill of Body Wash was not done and it was empty. On informing the Reception staff, it was unattended for near 3 hours, till again I reminded. 4) After finishing, IN-Room Dining, I called up for 'Clearance'. I was told to keep the utensils outside the room in the alley. This forced me to drop Rating to AVERAGE. Rest everything has been to the mark. But overall stay is Comfortable and is still one the the best properties around at the price tag.

Yusuf was a star. He ensured our room was always clean even when I told him not to , he wanted to My daily supplies were replenished with the question “anything else mam” He aided in making the hotel our home for 3 long months Being away from home he made sure we became family . Thanks Yusuf !!! .