Hotel Asia Vaishno Devi

The hotel location is very close to the main market/street where there are plenty of shopping options. Also, there are a lot of restaurants around to eat. The rooms in the hotel are not very big, but just enough space to place luggage and walk a bit. The most pleasing part of our stay was the courteous staff at the restaurant - especially Mohinder Sharma. He was very friendly, always smiling and willing to help. We were supposed to leave early on our day of departure and even though the usual breakfast time was around 8, he had some stuff prepared around 7-15 and ensured that we left after having our breakfast. this type of service lifts the experience. the rooms were clean as well. However, for the size of the room and the amenities provided, I felt it was a bit expensive as there are many other hotels around with better quality and reasonable pricing. Maybe they go by their old brand value.

The booking was done by a member in our group. Couple of days before leaving for Katra I had checked reviews of Hotel Asia on the net. Not just one or two but there were many reviews. Mixed - while some said good things there were many that were totally negative of the hotel. I was confused as what to expect. So will share my perception of good and not so good. Seeing the picture I thought it would be a high rise ( 4-5 floors) structure. It is about ground and couple of floors but wide spread. Nice - rooms are not close to each other as in tall structure - So disturbance from rooms next door nor one is worried about disturbing your neighbour. Rooms - fairly big size, simple decor , neat & clean. we had booked 8 rooms and nobody had complaints on this topic. Aircondition was there but the old box window style - not split. Anyways the weather was pleasant & I did not switch on the AC, just fan. My room looked out into a green lawn patch. I could see the swimming pool too which was full. There was a small cupboard for clothes a hot water kettle with couple of dip dip tea sachets, Bailey water bottle. Bathroom spacious - hot water. Small soap bar, shampoo sachet and moisturising lotion bottle. the layout was reverse . Bathing area in front and WC right inside so the bathroom remains wet fully. Unusual feature - there was a big grey spider. Anyways told him that as long as he stayed in the bathroom - not come into the bedroom - I was ok. Turned out to be co-operative. Was hungry at 7 pm - went dining room. But they were still laying the buffet. Went back at 7.30, ordered a tawa roti & paneer capsicum vegetable. Both fresh, hot and tasty -not bland nor too spicy. In fact the other members in the group had dinner around 8.30 and they too were happy with their a la carte order. We checked out early next morning to go for Vaishno devi temple and then onto Jammu.

Booked wrong days by mistake but hotel didn’t even cooperate in terms of no show. Could have easily provided discount voucher but staff is totally rude and unprofessional

Every thing was excellent staff was helpful didn't face any challenge will book this hotel for my next trip also

All together it was nice stay. Staff was friendly and helpful. Food was good clean and tidy rooms nice experience

No electricity ac didn’t work whole night. Checkin process wasn’t smooth. Rooms were not clean, property not maintained at all. Not even one healthy option in breakfast.