Despo

Rooms are basic maybe cleaned every other day due to water droughts?? Tourist tax is €35 per room then if you want air con it’s €56 for the week. The food isn’t great and not much options same things over and over again. Plates and forks are always dirty which is very off putting. Snack bar is open 3-6 and consisted of ice creams and some small feta pastry’s every day that’s it. Drinks served all day but they must be low on cups as always asking to bring them back which we done but sometimes everyone’s not finished. Honestly the bar staff are very unfriendly. Also spirits such as vodka and gin are only served between 19:00-22:30 then all drinks must be paid for which is crazy considering one night bar man said he’d run out of vodka and that was that basically. I went to reception and she said he must call other hotel to deliver some and sorted it out. This place is so cheap cutting corners on most basic things. Luckily we met lots of other families who were lovely and together we made the most of the place but all thought the same thing about the hotel. Not good at all!! Where the hotel is it’s very secluded because there’s a huge main road to cross with no crossing it’s crazy busy most of the day with cars bikes and lorries.this place isn’t and all inclusive it’s very limited. I wish I’d spent just a bit more and went elsewhere

Room Facilities Bed. We were supplied one pillow each. The bedding was very old (I would suggest 1990s at the latest) and showing its age with frays and threads hanging from the blankets. There were stains and what looked like bodily fluid on one of the blankets, luckily, there was no need for use of a blanket due to the heat. There was a loose nail sticking out of the bed frame which I cut my leg on. Cleanliness. The hotel claimed that towels would be changed every two days and bedding every three days. This was not the case. On day three (evening) we had to complain to reception that our room had not been cleaned, towels and bedding not changed and bins not emptied in the room or bathroom since we had arrived. We were told it was okay because the cleaner "had told reception that she did not clean our room". On day four our room was "cleaned", our bins were emptied, dirt pushed to another part of the floor and our towels were changed. Our bedding did not get changed, the sheets were simply refolded and the blanket with bodily fluid put back onto the bed and folded in a deliberate fashion to hide the stain! I had to take a brush from the cleaners trolley left in the corridor to sweep the room correctly myself. This was the one and only visit from the cleaners we had in seven days. Electrics. There was an electrical plug socket hanging out of the wall with wires exposed next to the bed. The light fittings were clearly from the late 80s, early 90s and the chrome covering had peeled from them. Very cheap and tacky looking. Aircon. We were surprised to learn that we had to pay extra for use of the aircon (8 Euros per day) despite no asterix to denote additional charges stated on the booking and spec details for a standard room on Tui website! We later learned from other guests that the aircon units in their rooms did not work, instead they simply leaked a pool of water onto their floors (and they were still charged for the use of them). Bathroom. The en suite had no plugs in the sink or bath, the shower head hung in a dated and loose wall fitting which moved under water pressure. This resulted in having to hold the showerhead when showering. A 1980s wall mounted hairdryer was in the en suite next to two large kitchen fluorescent 4ft long bulbs repurposed as mirror lights. The hair dryer only worked if we constantly held down the power button as the spring within the power switch probably gave way in the late 90s. Wifi. It was stated that we had wifi but this was not the case, neither in the room or in the communal areas. A wifi network for 'Hotel Despo' was showing but we could not connect to it on any of the three phones/tablet that we had with us, we would simply get an error message. Balcony. We had a lovely view from our balcony of the mountain and old village of Gouves to the rear of the hotel, however, the chairs on the balcony were cheap plastic garden chairs. On day three of our stay whilst sitting on the balcony enjoying the v