Guest User
August 16, 2023
It is quite interesting the rates to this hotel on the platforms when actually it is a very poor one with a very bad service. We arrived at the hotel and we already knew we had been fooled. First of all, the location is very far away from any touristic attractions and on “***********” it clearly says “350m from city centre”, which is a lie. The hotel is located in a local village, where local people live, so it is so unfortunate that they made a hotel in this area just to bother the locals. Still speaking about the location, the beach is not proper for swimming, considering the amount of boats right in front of the hotel. The hotel is divided by 2 facilities, being the second one a struggle to take your luggage. The food is so expensive and totally not worth it. Not enough options for vegetarian people and for people who enjoy a nice meal, that’s the least you expect from a 8.5 hotel rate. The “included breakfast” is another lie. By the time you reach the “breakfast”, they will give you a menu in which you will choose 1 main dish, 2 sides and 1 drink, and to be very honest, if you are a person who eats well during the morning, you will not be full. Cleanliness is another point. We arrived and our bed sheets had stains of something, giving it a dirty look. Behind the bed was dirty as well, as you can see in the pictures. The room is ok but it’s missing basic stuff for tourists, such as a mini bar, hair dryer, iron, telephone and even TRASH BIN in the toilet, what kind of place is that? And of course you can’t contact the reception straight away since there’s no telephone in the room. And to complete, we were in the middle of a tour and the hotel contacted us saying that we would have to leave our rooms since there was another person coming that booked the room that we were staying, so unethical considering that we also paid a huge amount of money for this very bad place. What kind of service is that? Never had such a worse experience in any other place! Disgusting. Do not book this hotel or this area if you’re planning to relax or enjoy your vacations, very bad service overall.