Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.6
Service9.2
Cleanliness9.6
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All reviews(45)
Positive reviews(44)
Reviews with photos/video(9)
Clean and tidy(14)
Awesome rooms(9)
Friendly host(7)
Awesome stay(6)
Great value for money(6)
Delicious breakfast(6)
Convenient parking(6)
Near shopping area(5)
Negative reviews(1)
Anonymous User
Standard Double Room Non-Smoking
Stayed in Apr 2025
Couple
31 review
8.0/10
Very Good
Posted on May 26, 2025
This hotel is clean and comfortable. Staff is nice and free coffee is privided. But it is far from train station.
M25595****
Standard Double Room Non-Smoking
Stayed in Sep 2025
Business traveler
12 review
9.5/10
Amazing
Posted on Oct 26, 2025
It's a bit far from the subway station, but everything else is good.
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M4441****
Standard Double and Bunks-Non Smoking
Stayed in Aug 2025
Family
18 review
10/10
Outstanding
Posted on Sep 23, 2025
The transportation isn't super convenient, but everything else is great.
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Guest User
Standard Double Room Non-Smoking
Stayed in Dec 2024
Couple
11 review
6.0/10
Posted on Feb 15, 2025
Very good experience. I will come back next time……………………..
Guest User
Standard Double Room Non-Smoking
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Jan 2, 2025
I was worried of the quality due to how cheap the booking was. But I was genuinely surprised how neat the building, lobby, rooms and bathrooms were when we got there. The place was convenient and close to the Outlet and convenience stores (by car) I like how comfort inn is very modern too as they have menu/further info that you can access via QR code once you are in the room. Even if you also place do not disturb on your door, you will still receive fresh towels/linens outside your door. Overall it was a pleasant stay. For those wondering, the front desk is 24/7, so you can check out as early as 3am. The only sad thing is I couldn’t bring my pet. I hope they can lift that policy in the future. I would definitely recommend this place to others.
Guest User
Standard Double Room Non-Smoking
Stayed in Sep 2024
Solo traveler
1 review
9.0/10
Great
Posted on Nov 1, 2024
Clean but secluded. Lawson is less than 100m away, a few restaurant within 1km
Lim Wei L
Standard Double Room Non-Smoking
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 21, 2025
very clean and reasonable price
Guest User
Standard Double Room Non-Smoking
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Dec 29, 2024
Nice place,will book again.
Anonymous User
Standard Double and Bunks-Non Smoking
Stayed in Nov 2023
Couple
20 review
9.0/10
Great
Posted on Jan 1, 2024
The hotel is a bit far from the train station. However there are many parking lots so it is convenient if you drive. The room is clean and tidy. Breakfast is good. Is good enough for a short stay.
Anonymous User
Standard Double Room Non-Smoking
Stayed in Oct 2024
Couple
19 review
9.0/10
Great
Posted on Nov 25, 2024
Value for money
Guest User
Standard Double and Bunks-Non Smoking
Stayed in Nov 2023
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jan 1, 2024
very nice place
劉國章
Standard Double Room Non-Smoking
Stayed in Apr 2025
Couple
14 review
10/10
Outstanding
Posted on May 31, 2025
The room is clean. The service staff is very friendly. The breakfast is delicious. There is fresh juice. The texture is very good. There are cakes and desserts. You can bake your own muffins. There is free coffee and three kinds of hot soup. It can be provided 24 hours a day. Parking is very convenient
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黎定一
Standard Double Room Non-Smoking
Stayed in Apr 2025
Family
19 review
8.0/10
Very Good
Posted on May 4, 2025
The hotel is far from Karuizawa Station but relatively quiet. It is suitable for self-driving tours. There are plenty of parking spaces. There are convenience stores and tonkatsu restaurants nearby. The room size is acceptable, the hygiene is good, the price is reasonable, and the cost performance is unmatched in this area.
Original TextTranslated by Google
米高18f
Standard Double Room Non-Smoking
Stayed in Dec 2024
Solo traveler
37 review
9.0/10
Great
Posted on Jan 21, 2025
The hotel is far from Karuizawa Station, push a large suitcase to walk 40 minutes, very strenuous not recommended, self-carriage more passengers, there is a parking lot, there is a bus to and from the station, but only 4-5 a day, and Karuizawa Station back The last train of the hotel leaves at 5pm, and if you miss it, you have to walk around the hotel, there is a Lawson and a barbecue restaurant nearby, and there are more options for eating near the station. The hotel and restaurant staff were very polite, the rooms were clean, and a simple breakfast was included.
Original TextTranslated by Google
6/10
Guest User
Standard Double Room Non-Smoking
Stayed in Mar 2025
Couple
1 review
8.0/10
Very Good
Posted on Apr 18, 2025
Relatively small room, with an uncomfortable bed. Bathroom small and dated. Breakfast just OK. However, it's OK for the price.