Aqua Marina

The Hotel was terrible. Don’t stay here unless you are looking for a 2 star experience disguised as 4. My partner and my experience at this hotel was horrible. The first night we arrived, and we kept up all night by a sensor light with no ability to turn it off, except for a really tiny switch as small as an ant that was hidden underneath a rotating cover which we were only shown the next night. It would blink on for about 10 minutes off for 30 seconds, and then on for another 10 minutes, the entire night. The next morning we wanted to drink the water from all the different fountains as this is one of the popular attractions here, and the receptionist told us that only three were available and to not bother when in fact, all 12 were working. The steam bath burnt our legs as the steam comes directly onto the back of your legs. The ceiling of our shower was entirely covered in black mould. Our mini bar didn’t work as the fridge was broken, and when we asked for a kettle and teabags to the room they couldnt provide as such. That was only a really cheap soap left in the room. No shower caps, no other amenities. we didn’t even get robes in our room, and when we asked, they said they don’t come with our room, for a spa hotel that’s terrible. The cleaning carts were left out with dirty towels all day and all night in the middle of the corridor. It’s only saving Grace is that the location is great however, there are so many hotels that have as good location in this region. Do not stay here.

The position of the hotel is perfect, 2 min away from the center. However that is where our positive experience ended. We got the "apartment" not the "basic" rooms. As a result we where taken nicely to a adjected building via the trash corridor with the nice freezer that looked just like one of those you keep bodies in, in horror movies. The rest of the hallway, was doggy and odd. The floor above us was a bird toilet. Inside it was spacious but even when things was new it was bad. The shower with black mold at the bottom with some new silicone put on top. They should mention that some rooms are in a different class than the 4 stars on the front door. I give it 4 poops out of 5.