Guest User
July 12, 2025
First of all, if you plan to arrive after 11 PM, think twice about it. When we arrived all was locked and dark. Thankfully, our driver stayed to help us find our rooms, which were scattered as the resort is tiered. A note was left on the office door telling us where the keys to each of our rooms were. Thankfully, our driver used a flashlight to take us around to find our rooms. We had four in total. Additionally, that day I had booked an extra room just in case we needed the overflow. The girl at reception assured me the next morning they would NOT charge us as we didn’t need it. My Visa bill just came and they sure enough charged us for that room so the girl at the desk blatantly lied to me. I wouldn’t go there again if they offered it for free. Horrible public relations.