Polat Thermal Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Karahayit Mahallesi

Polat Thermal Hotel

112. Sk No: 5, Karahayit Mahallesi, Denizli Province, 20290, Türkiye
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Amenities
Outdoor swimming pool
Hot springs
Spa
Massage room
Gym
Public parkingFree
Library
Conference room
All amenities
Property Description
With a stay at Polat Thermal Hotel in Denizli (Pamukkale), you'll be a 1-minute drive from Red Travertine of Karahayit and 7 minutes from Pamukkale Thermal Pools. This family-friendly hotel is 0.8 mi (1.3 km) from Pamukkale-Hierapolis and 1.9 mi (3 km) from Hierapolis.
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6.1/10
Cleanliness6.0
Amenities6.0
Location6.1
Service6.0
All 48 reviews
Surroundings
Landmarks: Karahayit
(380m)
Landmarks: Halıcı Ahmet Urkay Arkeoloji & Etnografya Müzesi
(390m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room
2

Deluxe Room

1 Double bed
Has window
Non-smoking
Private toilet
Daily housekeeping
Curtains
Room Details
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Standard Room
5

Standard Room

1 Double bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
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Guest Reviews

6.1/10
48 reviews
  • Cleanliness6.0
  • Amenities6.0
  • Location6.1
  • Service6.0
Average for similar properties in Karahayit Mahallesi
Most Mentioned
Review summary
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Family-Friendly Features: Families particularly praised the aquapark and children's activities, making it a good choice for those traveling with kids.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 24, 2025
Odalar ve yamek çeşitleriyle iki yıldızı geçmez pişman olduk
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
我住過的最差酒店,沒有之一,池子不通,洗髮液居然是對了水的,還不是這家酒店品牌,估計是在外面垃圾箱撿的,最差的早餐,最差的健身房。棉花堡這邊據説都這樣,讓人大跌眼鏡。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2023
Uncomfortable rooms and old furniture. Far from a five star. Disappointing meal
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
19 Temmuz 2025 akşamı düğünümüzden sonra kalmak için jakuzili bir oda olsun istedik ve Denizli Polat Thermal Hotel'den balayı süiti ayırttık. Odamıza geldik, jakuziyi doldurduk ve sonrasında kocaman bir hamam böceği dolaşmaya başladı. Sonrasında görevliler böceği alıp, odamızı değiştirdiler fakat diğer odada da sıcak su yoktu. Böceğin fotoğraflarını paylaşıyorum. Odanızı ayırtırken +1 kişiye hazırlıklı olun. Sabah check-out yaparken bir özür bile dilemediler.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
Not a great experience at the Polat. Rooms tired and scruffy. Bathroom very poor. Air-conditioning noisey and ineffective. Cold food okay, hot food cold! Bar prices very expensive Sunbeds around the pool covered in dust. Fortunately we only stayed one night. 2 star at best If your tour operator puts this hotel on your itinerary tell them to change it for something better
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
Worst hotel I've stayed in on our trip around Turkey. Don't be fooled by the lavish reception area. Room was smelly, air con warmed the room., no safe , plug didn't fit in bath, toilet continuously flushed, no shower gel, food cold ( even the food they brought straight from the kitchen) all pool lounges were covered in sand dust , drinks very expensive. Should no way be 5*, maybe 2* at the most!! Rebook somewhere else if you have the chance.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 11, 2025
Camera squallida, sporchissima e in pessime condizioni. Ho trovato ciuffi di capelli e batuffoli di polvere per terra, peli e macchie sulle lenzuola, il porta rotolo in bagno si è staccato non appena l'ho sfiorato, il doccino dellq vasca da bagno e la maniglia della porta completamente scrostati. Che schifo! Pessimo!
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a‍n‍a‍r‍o‍s‍a‍r‍2‍0‍1‍3
April 26, 2025
Difícil descrever tamanhos horrores deste Hotel, desde a recepção que uma pessoa corre com suas malas e outro vem lhe oferecer serviços extras sem nenhum tato. Corremos para alcançar o homem com as malas e percorremos um corredor sem luz. No caminho panos segurando a água da chuva que entrava pelas infiltrações. Quarto com limpeza duvidosa, conforme foto da janela e sola do meu chinelo que só usei neste hotel por alguns minutos. Não pude lavar a cabeça pois teria que segurar o chuveiro que não parava fixo no aparato. Para completar a falta de capricho e consideração com os hóspedes no jantar uma multidão incabível de pessoas vindas de excursões, como nós, que parecia mais uma feira livre. Toalhas sujas, sem asseio. As 21h horário de término, foram apagando as luzes enquanto algumas pessoas ainda comiam. Não bastando o show de horrores a cama de PESSIMA QUALIDADE, mais parecia uma tábua de madeira e um travesseiro absurdamente horrível. NUNCA NA VIDA ESTIVE NUM HOTEL ASSIM. Prefira mil vezes um acampamento!
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Services & Amenities

Outdoor swimming pool
Hot springs
Spa
Gym
Conference room
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash
Certification Details
License number: 08133

Property Description

  • Number of Rooms: 252
With a stay at Polat Thermal Hotel in Denizli (Pamukkale), you'll be a 1-minute drive from Red Travertine of Karahayit and 7 minutes from Pamukkale Thermal Pools. This family-friendly hotel is 0.8 mi (1.3 km) from Pamukkale-Hierapolis and 1.9 mi (3 km) from Hierapolis.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, hot springs, and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.

Grab a bite at Hiera Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Planning an event in Denizli? This hotel has 4542 square feet (422 square meters) of space consisting of conference space and meeting rooms. RV/bus/truck parking is available onsite.

Make yourself at home in one of the 252 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request cribs/infant beds (complimentary).

Frequently Asked Questions

What is the cancellation policy for Polat Thermal Hotel?

The cancellation policy for Polat Thermal Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Polat Thermal Hotel?

Standard check-in time at Polat Thermal Hotel is 14:00 and check-out time is 12:00.

Does Polat Thermal Hotel provide breakfast?

No, Polat Thermal Hotel doesn't provide breakfast.

Can I bring my pet inside the Polat Thermal Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Polat Thermal Hotel.

About This Property

Distance to Train Station23.18KM
Average Price FromPHP12063
Hotel Star Rating5