Q21 Hotel

The hotel feels very new, and the service staff are very friendly. They will help with parking issues when you check in. From 3pm to 10pm, they provide afternoon tea with coffee, juice, biscuits, tea eggs and other snacks. The room is spacious, comfortable and bright. The TV is very new and of a moderate size with many programs. The wireless network is very fast. The breakfast restaurant is a little small, but there is a seat without waiting. Although there are not many meals, they are all delicious. It is my first time staying here and I am very satisfied. I will come again in the future.

早餐豐盛多樣化，有稀飯、醬菜、湯、包子、青菜、地瓜、炸物、生菜沙拉、豆漿、果汁及咖啡機。客房服務、櫃枱人員及餐廳人員都很優質服務。

服務態度好，希望增加附近美食介紹資料

舒適的住宿，簡單多樣的早餐，房價乾淨，客服親切有禮貌，有附停車場採先到先停，周邊也很好停車、到碼頭駁二都很近

Booking a room at this price is cost-effective, and the counter staff is friendly. The only thing that made me unhappy was that my order did not include breakfast. After placing the order, I asked several times whether I could order breakfast coupons first. The customer service and the on-site counter on the day of check-in both said that I could go to the restaurant on the same day and pay cash directly if I liked the dishes. The next day, when I wanted to pay for breakfast, I was told that guests with meal coupons would be given priority and I would have to wait for a table. This was acceptable, but then I asked how long the wait would take and whether I would definitely get a seat. The restaurant replied (there may not be seats available), which made me feel a little uncomfortable at the moment. Why didn’t they let me buy meal coupons first or directly told me that last-minute meals were not accepted during the booking process? Can the restaurant and the counter communicate and coordinate to avoid this happening again?

很乾淨很超值的價格 只是洗頭台在客廳唯一缺點