Great Wolf Lodge Kansas City

We arrived on Friday the 27th (June), got checked into our room by a very kind girl who was so pleased to see us. I wish I had gotten her name because she was the only one throughout the whole weekend who was ready to help, with a smile on her face. None of the iPad's were working so we all had to wait about 30 minutes in line, not terrible. We go to get our food and fun passes and fill our drink cups and there is one place to fill the drinks. This place was called Bear Paw and was only open 630 to 10 pm. There are no water fill stations or drink places that serve after 10 pm. On Saturday we went to fill our cups again at Bear Paw and the line was out the door, I asked the lady working behind the counter if there was anywhere else to get water and she instructed me to go to the bar. I went to the bar and very nicely asked the bartender to fill my water cups. When I walked up, he wasn't doing anything but cleaning glasses with a cloth. He then said "Who sent you here, Rachel from Bear Paw? Shes not supposed to be sending anyone over here", Then the bartender proceeds to get another team member to go and check on why she had told me it was okay to come to him for water. He filled my cups with a serious attitude, and I left. Every corner we turned there was an employee speaking very badly about another employee. The hostess at Camp critter sat us at a dirty table, never came back to wipe it off and it took 45 minutes to get our server to bring us water cups and there were about 5 tables in the whole restaurant. While eating at Camp Critter again on Saturday, I went to fill my soda cup from the fountain and the nozzles had been removed, but there was no sign stating it was closed. Again, our waitress was not attentive and seemed like it was an inconvenience that we were even dining in there. It was either a ghost town, meaning everything was locked and no workers were present, or if they were present, they looked miserable. We were so excited to take our whole family here (9 people) and spent quite a lot of money. The indoor water slides were a ton of fun; however, the workers were all in a bad mood and very rude. It definitely was not an environment that I will be taking my family to again.

Nice place, but you will be nickeled and dimed at every conceivable opportunity.

We are from washington stste, this GWL is smaller but nice we enjoyed our stay. Food was mid no mayo although it did say special sauce that wasnt on it. , burger very dry n