Bridgewater Apartments

he booking I made was based on images shown … which I assumed would be similar to the property I would stay in… sadly not… my family arrrived to stay in Brisbane for New Year to an extremely tired and extremely dirty apartment that bore absolutely no resemblance to what I had booked and paid for. I had to go and purchase cleaning products and clean the apartment before we could unpack. We tried to stay out of the apartment as much as we could and to be honest… this wasted a good part of our holiday… We left the apartment a day early.. extremely disappointed..

This was our 6th stay at Bridgewater Apartments. Apartments are spacious and well equipped. Although a little dated , they are gradually being refurbished. We keep going back for the location , beautiful pool and the terrific, friendly and courteous staff. There are several reasonable priced good dining options, Mikoto + Frida Kahlo's Summer House in the next street. Also an authentic French pastisserie Christian Jaques Boulanger just down the street under the Story Bridge.. (Go early, there's always a queue!)

We stayed at the 3 bedroom apartment that was a fabulous location. Fabulous views overlooking the bridge and river. Underground spacious parking was secure and we were so close to everything- we either walked or took a Uber. Convenience store on the corner, a pizza place across the road and a fabulous artisan Bakery down the road. The swimming pool and spa was great- loving gardens and all kept very clean. The apartment however was in need of a renovation desperately. For the money that we paid- you would expect better interior. For example the bathrooms had mould in the shower recess- the bathroom cupboard & vanity was poor condition. The kitchen was very aged and we were unable to even work the dishwasher! The plates and cups all looked old and in need of replacing. Carpet throughout the unit was all bubbling - personally if I was the landlord- tiles would be a much more suitable and hygienic option. They did have a washing machine & dryer which was very convenient. Overall I wouldn’t choose to stay here again at that price with the condition of the aged units.

We were disappointed with the state of the two bedroom unit in which we stayed two nights. It was actually a single unit dual shared with a one bedroom - that was fine, but the whole place needs a good clean, repainting and tiling and replacement of rusted dishwasher. The curtains were badly stained and the table tops were smeary and felt unclean. Carpet has stretched and is wrinkled and needed a decent vacuum. Very poorly maintained. Pool was good. Gym very small, but ok. Staff were friendly. Location was not great for us. Had to use Uber and taxis to get to shops. However, there is a dairy and restaurants/bar close by. Great view of Story Bridge.

It was a great location for a family group as it had 3 bedrooms, centrally located for a Brisbane getaway. Close to restaurants, pubs and ferry/city cat wharf stop. Reasonably priced for Brisbane. The photos are not an accurate representation of the hotel rooms now as the one we had in particular had patched holes in the walls, the cleaning wasn’t great as there were stone and debri on the patio, blinds in poor condition, grouting on the dirty side and carpet in need of replacing to anything but carpet. Dirty finger marks down the doors to bathrooms and dirty glass on doors. Perfect place to mount a tv on the lounge wall but they opted for an old tv stand that sat in front of the window. Broken glass in the cupboard and had to ask for extra towels for the two kids booked in. Pool area great and the kids loved it as did the grandies. If you want somewhere on the reasonable price side and centrally located that can accommodate a larger group this is the place.

2nd time there and again a great apartment and good views. Friendly staff and good amenities. On river front with a café next door. restaurant's just down the road. Great view of Story Bridge. Was a walk way along the river to other venues, cafe's and restaurant's. Highly recommended.

Very tired units. As a return traveler to this hotel I was surprised how poorly maintained my room was. The bathroom vanity had almost disintegrated. Badly patched holes in the wall. Torn carpets. Broken window blinds. Rusting dishwasher. Terrible grouting in the shower.

Uneven floors, inconvenient layout, a small work desk that is also the television stand and saggy bed. Not to mention the paper thin walls. We felt the cost of the room was cheap and now understand why, although we believe it wasn’t even worth that much.

Beware of this business! We booked a 4 night stay some months ago in the neighbouring accommodation - Bridgewater Terraces. Our favourite place to stay in Brisbane for many years. Unbeknownst to us, Bridgewater Apartments has now taken over the management of the Terraces as well, so they just moved us into the high riser, a completely different property, without informing us. We had no choice but to check in on the day of arrival. I voiced my disappointment and the lack of communication but was told we were `upgraded` from a 2 to a 3 bedroom unit. And what an upgrade it was... We were greeted by a terrible fish cooking smell. The kitchen was dirty, crockery and cutlery grimy, rubbish in the draws. Bathrooms and shower recesses are very tired looking. Mould, silicon peeling, not clean. Internet didn`t work, got `fixed` but kept dropping out due to 2 dodgy cables that ran 2 meters across our kitchen bench along the sink! Doorknobs falling off, blinds broken, some matresses on their last leg. And the list goes on. We were on the 5th floor, great views but 24 hour noise pollution from the bridge. We communicated all this to the managment which agreed to `look into it`. Nothing ever happened.