Hotels in Gampola / Gelioya, Kandy

Bitter disappointment. No hot tub or spa as per description. No atmosphere. Rude, unhelpful staff apart from one kind man who appeared to do everything while other staff sat around. Freezing cold, dirty swimming pool. Bar/restaurant closed. No shops nearby. We ordered food from the 'chef' which took 2 hours to be served. When it did, it was overcooked and dry. Unclean accommodation (cobwebs, ants, discarded rubbish/bottles). Broken, unsafe furniture. We were supposed to stay 2 nights but only stayed 1. We spoke to the manager on the phone who was initially understanding and kind and implied that the food would be complimentary due to our dissatisfaction. However, upon checkout, we were charged for the food. When we spoke to the manager again, he was rude and incredibly disrespectful claiming we just wanted a cheap stay. Overall, the stay could have been wonderful but the atmosphere, staff and cleanliness let it down. This accommodation is hugely overpriced, dated and in need of a massive renovation. We have stayed in 13 different places during our 2 week stay in Sri Lanka and all of them have been friendly, welcoming and good value for money. This place falls well short of the true Sri Lankan welcome and is a stain on the kind, good nature or the Sri Lankan culture. We are not a complaining family but we feel the way we were treated and the amount we were charged warrants a warning for others.

Because it was only a small break in Kandy, it was set up a hotel closer to the train station. When I checked in, I was told that I was registered as a person. Two people had to receive another 12 knives. It felt a bit pitted. I was particularly nervous about the hotel after a long time, because only one person's information was filled. Breakfast is not bad, 5 knives and one person, personal feeling is not cheap.

Good budget hotel, slap bang in the middle of the city but surprisingly the rooms are quiet as they are situated at the back. Booked room only so cannot comment on the hotel food, but plenty of eating places around and just 10 minutes to the Railway station. The entrance to the hotel can be crowded as it is with the pavement and there are street hawkers selling goods, but safe all the same and you get lots of cheap stuff that you can buy along the pavement. The hotel rooms are rather small but have the basic amenities in place and should be ok for couples. This hotel has easy access to the ATM nachines, supermarkets and bakeries. The shopping center is very close and even the historical sights light the Temple of the tooth is walking distance. Parking may be a problem for those coming in vehicles although I am sure the Hotel can arrange this for you. Please check though before booking. All in all a good stay, no hassles.