Guest User
March 20, 2025
We stayed two nights at Elegant Hotel, very welcome after a long drive, check in was seamless and pleasant, Amali on reception personally showed us our room and explained the surrounding area. The gardens are superb and beautifully maintained on a daily basis. The pool is sparkling clean with a beautiful mountain view. We stayed in a Deluxe room which had a beautiful and comfortable king bed, 3 seater sofa, bar fridge, tea/coffee, bathroom is clean and functional. Air con works well and there is a ceiling fan which we appreciated. There is a large sliding door out onto a lovely terrace with mountain views, the room is lovely and bright with elegant drapes. All staff are so pleasant and professional, always greeting you and getting on with their work. A very special thanks to Roshan who provided exceptional service at breakfast and dinner and is such an asset to the hotel, we can’t praise him high enough. Thank you Roshan. We also met the owner of the hotel who is a wonderful human being, he looks after his staff and genuinely cares about them and about the customer experience. He is genuine and you can feel it across all aspects of the hotel. They also organised a surprise birthday cake for my 60th which was very touching. Wi fi in the room is a bit patchy and didn’t work at all in the dining room. The location of the Hotel is half hour out of Kandy and a bit tricky but well worth it for the serenity and the experience and escape from chaotic Kandy and surrounds, we highly recommend to stay a few nights at Elegant Hotel.