Villa Shenandoah

Wir haben uns für dieses Hotel entschieden, da es abseits vom lauten Kandy ist und wir dort Ruhe gesucht haben. Eine Oase soll es sein. Dem war aber überhaupt nicht so. Eine Gruppe von jungen Sri Lanki mit Boombox hat Party am Pool und danach bei der Villa gemacht. Direkt hinter unserem Schlafzimmer. Am ersten Tag war es somit nicht möglich, den Pool zu benutzen. Nur auf Anfrage an das Personal hin, wurde mit den Personen gesprochen. Sonst wurde der Lärm vom Personal akzeptiert. Dann als wir schlafen wollten um 2230 Uhr war lauter Musiklärm und Persongespäche zu hören. Auch erst wieder auf unsere Intervention hin wurde vorgesprochen. Wir erwachten um 3 Uhr wegen Lärm und dann um 7 Uhr war definitiv wieder Schluss mit schlafen. Dann hallte die Musik wieder. Am Tag gingen wir in die Stadt. Als wir zurück kamen, waren die Personen weg, aber die nächsten zwei Gäste mit Boombox neben unserem Zimmer. Uns wurde vom Personal gesagt, dass halt immernoch Neujahr, eine Woche danach, gefeiert wird. Von uns wurde erwartet, dass wir den Lärm in einem gewissen Mass dulden müssen. Sehr schlechter Wlan Empfang. Preis-/Leistung definitiv schlecht. Positiv ist der schöne Pool, das bequeme Bett sowie das grosse Zimmer. Wir empfehlen das Hotel auf keinen Fall weiter. Wir sind sehr enttäuscht. Bezüglich einer Teilrückerstattung wurden wir auch veräppelt. Bis heute haben wir nichts erhalten und wir wurden schäbig hingehalten. Auch wenn das Hotel jetzt etwas anderes behaupten wird, was ja ebenfalls passen würde, stimmt jedes geschriebene Wort von uns.

The rooms are very spacious and clean. The view of Kandy is very beautiful. The staff are very helpful and you are really well looked after. The infinity pool is fantastic! The food was very good - unfortunately not all dishes on the menu were available. We can recommend this accommodation without reservation.

Villa Shenandoah is a fantastic hotel near Kandy. It is located high in the hills above the city, so you have a fantastic view from your room, at the pool or from the restaurant terrace. The owner and staff are very friendly and helpful. You can go there for excellent service (transport to Kandy, arranging a train to Ella, transport to Nuwara Eliya). Mr. Dinuk (the owner) also helped us with a problem with our next accommodation, for which we thank you again! The room was spacious, the wifi & air conditioning excellent and the shower pleasant. The hotel has a very good restaurant and offers an excellent breakfast. The hotel also has a laundry service, which was certainly welcome after almost two weeks of touring Sri Lanka :-) We can definitely recommend this location!

Exceptional room with view and balcony. Beautiful pool and restaurant. Home owner and staff especially mahindra fabulous. Nothing to say we feel like at home. Hearty and varied breakfast. Perfect evening dinner

We stayed two nights on our round trip in this little paradise. We booked two of the extremely spacious bungalows with an amazing view of Kandy. Due to the current situation we were the only guests in the hotel. The hotel is run by two families and has only 5 rooms (main building and bungalows) - all very exclusive and informal. We got to know one of the owners and he told us the story of the house. The villa originally belonged to a Swedish wildlife photographer. He worked in India but was always on holiday in his villa in Kandy. He planted all the trees in the hotel garden himself. When he died in 1986, his son took over the house but sold it to the two families in 1988. And since 2014 it is a hotel. One of the bungalows used to be his office - just super exciting when a hotel has such a great history. And the owners are so nice and friendly and share the history with the guests. We had breakfast and dinner at the hotel - it was great! Everything! Super tasty, super fresh and the service was second to none. All wishes were read from our eyes before you could even express them. The quality of the food and the coffee were excellent. What we found particularly great: All groceries were only bought and prepared to order, so that nothing is in stock unnecessarily - very sustainable! We were impressed! The infinity pool overlooking Kandy is of course the highlight - it was only opened 2 years ago. And is just gorgeous. Super clean and great temperature. Mango shakes and sandwiches were delivered directly to the pool to order. All in all, the two days were perfect! The only thing you might need to know is that the hotel didn't have a generator at the time of our trip - but we had a very nice candlelit dinner during the usual power cuts in the evening. But there could really be worse things than a candlelit dinner outdoors. :) And the water pressure in the shower could be better - mosquito nets would also be useful. But that's complaining on a high level. :)