Taru Villas Kandy

There is a different world when you enter the door. The environment is super beautiful. You can choose Western and Sri Lankan breakfast. Dinner is different every day (stayed for 2 nights). The grilled fish is very good

The reserved room bedroom has a loft that can sleep 3-4 people. The public areas and rooms are well decorated and maintained. The location is not far from the city center, but close to the road and railway. It is noisy at other times except at night. The hot water switch was hidden in the closet and was not turned on when checking in. There were no additional instructions. The front desk got off work at 10pm and could not be contacted, so I had to take a cold shower. There was a small gecko in the bathtub. Except for the soup, dinner was pretty unpalatable. The two types of fish I ordered were overcooked, dry, bitter, and maybe burnt. When I first checked in at 2 pm, I wanted to have laundry delivered to me. I was told that if I picked it up before departure the next morning, there would be an additional fee. However, I checked into another hotel of the same brand the day before and had laundry delivered at 10 pm the next morning before checking out. Washing, drying and ironing are done for free. What’s also strange is that the front desk helps you fill out the satisfaction survey feedback when leaving the store and asks you to sign it, while the previous one asked you to fill it out realistically. When you see the high score, you are also asked to provide suggestions for improvement. The difference in service awareness is evident.

Hôtel très bruillant et infesté de moustiques. Coincé entre l’une grande route très passante et une voie de chemin de fer, on est dans l’enfer du bruit. Hôtel sans bar, pas possible de bore un gin&tonic. Impossible de se tenir au bord de la piscine: trop de moustiques!!