Guest User
October 12, 2024
The hotel is in a very secluded location, but the hotel's service really needs to be improved. When we checked in, we didn't see the hotel's porter, and we dragged several large boxes into the room by ourselves. After the front desk completed the check-in process, there was no introduction to the hotel's facilities, and the hotel's breakfast location and meal time were not informed. The next morning when we went to eat by ourselves, we found that we needed to show the meal coupons, and the front desk didn't even give us the meal coupons the day before. In addition, the hotel's indoor swimming pool and lockers could not be used. After swimming, we found that even the shower head could not be used. If it was a malfunction, it would be impossible for all of them to malfunction at the same time. I don't know why the hotel did not provide it for use, and let the guests wear bathrobes and pass through the hotel lobby to go back to the room to shower and change clothes.
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