Kampala Serena Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Kampala
Kampala Serena Hotel
No.1 of Luxury Hotels in Central Region
Kintu Rd, Kampala, Central Region, Uganda
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Amenities
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
Priority airport pick-up
All amenities
Property Description
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and Independence Monument. This family-friendly hotel is 0.6 mi (1 km) from The Parliament of the Republic of Uganda and 1 mi (1.6 km) from Embassy of Sudan.
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9.1/10
Comfortable room, rich breakfast, comfortable swimming pool
All 44 reviews
Surroundings
Airport: Kajjansi Airfield
(16.2 km)
Airport: Entebbe International Airport
(49.5 km)
Landmarks: International Conference Centre
(180m)
Landmarks: Kampala National Theatre
(480m)
Landmarks: Theatre LaBonita mafuta
(540m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Executive Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

9
Business Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

9
Superior Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Check Availability

4
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Check Availability

8
Deluxe Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Check Availability
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Guest Reviews
9.1/10
Great
44 reviews
- Cleanliness9.2
- Amenities9.0
- Location9.2
- Service9.0
Average for similar properties in Kampala

Review summary
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Environment and Ambience: Guests frequently praised the hotel's beautiful, manicured gardens and its serene atmosphere, which contributed significantly to their overall experience. The ambiance was described as luxurious and welcoming.

MrGuoXW
March 3, 2025
The best hotel in the area, everything is good, breakfast is a bit simple. The rooms are comfortable and clean, the service staff is polite. The steak in the restaurant is good. There is a bar.
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Guest User
July 2, 2024
Comfortable room, rich breakfast, comfortable swimming pool
Original TextTranslation provided by Google

Anonymous User
February 4, 2024
The hotel is very international and the service is very good, very nice.
Original TextTranslation provided by Google

Maiwenhao
January 30, 2024
Nice stay dozens of times
Original TextTranslation provided by Google

Guest User
September 8, 2022
It was perfect experience overall.

Guest User
June 1, 2025

The hotel remains a calm oasis in the hub of Kampala. It's laid back but professional. Staff are friendly, approachable and helpful. Some of the restaurants although serving excellent food can be a bit slow with service. The gym is large and covers the majority of needs. When I was there they were suffering with Internet gremlins which was manageable but a little frustrating.

Guest User
May 24, 2025

nice hotel in the kampala city center, great team anad also nice mealls we enjoyed our 3 days staying in this reall nice place, next time we come to kampala will surely come back for a stay in this reall nice hotel keep the really good work its nice to the guestd

Momodou
April 12, 2025

The Kampala Serena never dissapoints. Great service, nice, comfortable and wide rooms and great food served by very friendly professionals.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
Priority airport pick-up
Bar
Restaurant
Airport shuttle drop-off
Conference room
Additional charge
Multi-function room
Business center
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Outdoor swimming pool

Spa

Gym

Bar

Restaurant

Conference room

Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Priority airport pick-up
Airport shuttle pick-up
Airport shuttle drop-off
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Bar
Room service
Health & Wellness
Spa
Additional charge
Golf course
Off-site
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Sauna
Body care
Light therapy
Yoga session
Foot bath
Public Areas
No smoking in public areas
Garden
Smoking area
Elevator
Cleaning Services
Dry cleaning
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 2003
- Number of Rooms: 186
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and Independence Monument. This family-friendly hotel is 0.6 mi (1 km) from The Parliament of the Republic of Uganda and 1 mi (1.6 km) from Embassy of Sudan.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Frequently Asked Questions
What is the cancellation policy for Kampala Serena Hotel?
The cancellation policy for Kampala Serena Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Kampala Serena Hotel?
What are the check-in and check-out times at Kampala Serena Hotel?
Standard check-in time at Kampala Serena Hotel is 12:00-18:00 and check-out time is 10:00.What are the check-in and check-out times at Kampala Serena Hotel?
Does Kampala Serena Hotel provide breakfast?
Yes, Breakfast is offered at Kampala Serena Hotel. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian. Does Kampala Serena Hotel provide breakfast?
Can I bring my pet inside the Kampala Serena Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Kampala Serena Hotel.Can I bring my pet inside the Kampala Serena Hotel?
How far is the Kampala Serena Hotel from the closest airport?
The closest airport is Kajjansi Airfield, and it is about 32 mins from hotel by car (16.2 km).How far is the Kampala Serena Hotel from the closest airport?
Is airport shuttle service offered by Kampala Serena Hotel ?
Yes, at Kampala Serena Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Kampala Serena Hotel ?
About This Property
Nearest Airport | Kajjansi Airfield |
---|---|
Distance to Airport | 16.24KM |
Average Price From | PHP29446 |
Hotel Star Rating | 5 |