A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This family-friendly hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.Show More
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Highlights
Ideal location
Sparkling clean
Delicious breakfast
Airport pick-up available
Free parking
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Amenities
Spa
Business center
Wi-Fi in public areasFree
Childcare service
Gym
Conference room
Restaurant
Golf course
All Amenities
Property Description
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This family-friendly hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.
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4.6/5
Great
Comfortable room, rich breakfast, comfortable swimming pool
All 64 Reviews
Surroundings
Airport: Kajjansi Airfield
(16.2 km)
Airport: Entebbe International Airport
(49.5 km)
Landmarks: International Conference Centre
(180m)
Landmarks: Kampala National Theatre
(480m)
Landmarks: Theatre LaBonita mafuta
(540m)
Landmarks: Maua and More
(550m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
11
Business Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Royal Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Room Details
Check Availability
14
Superior Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
8
Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
9
Executive Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Room Details
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
64 reviews
Verified Reviews
Cleanliness4.6
Amenities4.5
Location4.6
Service4.5
Average for similar properties in Kampala
Most Mentioned
AI Summary
Exceptional service, clean and spacious rooms, central location, delicious breakfast, beautiful surroundings, and a wonderful spa and fitness facilities. No duplicate content.
MrGuoXW
March 3, 2025
The best hotel in the area, everything is good, breakfast is a bit simple. The rooms are comfortable and clean, the service staff is polite. The steak in the restaurant is good. There is a bar.
Original TextTranslation provided by Google
Guest User
July 2, 2024
Comfortable room, rich breakfast, comfortable swimming pool
Original TextTranslation provided by Google
Anonymous User
February 4, 2024
The hotel is very international and the service is very good, very nice.
Original TextTranslation provided by Google
Maiwenhao
January 30, 2024
Nice stay dozens of times
Original TextTranslation provided by Google
Guest User
September 8, 2022
It was perfect experience overall.
Nassim
March 5, 2025
This is a lovely upscale property in the city centre of Kampala. It is within a short drive from the town's business centre and nicest international standard restaurants.
The hotel itself is very nice, with top notch security, good food and nice rooms. We really enjoyed the Swimming Pool which is well above anything we expected, with its waterfall and greenery.
Kim
February 18, 2025
beautiful hotel
so comfortable and clean. Shower was wonderful. Plan on coming back again!
Elizabeth
February 10, 2025
I had a good experience but the room
I got had no reliable access to WiFi . The food is ok and most of the staff were friendly and helpful
Services & Amenities
Most Popular Amenities
Spa
Additional charge
Business center
Wi-Fi in public areas
Free
Childcare service
Additional charge
Gym
Conference room
Additional charge
Restaurant
Golf course
Off-site
Priority airport pick-up
Private parking
Free
Tour and ticket booking service
Massage room
Outdoor swimming pool
Sauna
Bar
Multi-function room
Luggage storage
Airport shuttle drop-off
Currency exchange
24-hour front desk
Spa
Gym
Conference room
Restaurant
Outdoor swimming pool
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Valet parking
Private parking
Free
Transportation
Priority airport pick-up
Airport shuttle pick-up
Airport shuttle drop-off
Business Services
Business center
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Multi-function room
Front Desk Services
Safe at front desk
Wake-up call
Concierge service
Tour and ticket booking service
Express check-in and check-out
Luggage storage
Currency exchange
24-hour front desk
Languages Spoken
English
Food & Drink
Room service
Bar
Public Areas
Garden
No smoking in public areas
Smoking area
Elevator
Health & Wellness
Spa
Additional charge
Yoga session
Gym
Golf course
Off-site
Body care
Massage room
Sauna
Light therapy
Foot bath
Beauty and makeup
Hair and beauty salon
Cleaning Services
Dry cleaning
Additional charge
Clothes steamer
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Childcare service
Additional charge
Children's meals available
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
Intruder alarm
CCTV in public areas
Smoke detector
Security personnel
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
Cash
Property Description
Opened: 2003
Number of Rooms: 186
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This family-friendly hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Frequently Asked Questions
What is the cancellation policy for Kampala Serena Hotel?
The cancellation policy for Kampala Serena Hotel varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Kampala Serena Hotel?
Standard check-in time at Kampala Serena Hotel is 12:00-18:00 and check-out time is 10:00.
Does Kampala Serena Hotel provide breakfast?
Yes, Breakfast is offered at Kampala Serena Hotel. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian.
Can I bring my pet inside the Kampala Serena Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Kampala Serena Hotel.
How far is the Kampala Serena Hotel from the closest airport?
The closest airport is Kajjansi Airfield, and it is about 32 mins from hotel by car (16.2 km).
Is airport shuttle service offered by Kampala Serena Hotel ?
Yes, at Kampala Serena Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.